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“Not true Monterey”

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Best Western De Anza Inn
Ranked #13 of 56 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
Sacramento, California
Level 5 Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not true Monterey”
Reviewed November 18, 2013

The Best Western De Anza Inn is not the hotel for you if you want to get the true Monterey/Carmel/Pacific Grove vibe. It is a good location to get around but you will have to drive every where. I like to take walks in the evening and there is only the busy street. The parking area was very small. The rooms were clean, but at the time I was there in October 2013 the mattress was in need of being replaced. Spend a little more and go to Pacific Grove and experence. The breakfast a little below par.

  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
Thank Silvah777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, November 19, 2013
Thank you for your review of our property. We are located in northern Monterey just 2 miles from the city center and 3.54 miles from the Monterey Bay Aquarium. Most guests appreciate the value we provide and don't mind the short drive to the local attractions. You mentioned spending a little more, however, rooms rates are considerably higher the closer you are to the Aquarium. We recommend parking at Fisherman's Wharf and walking the historic downtown and along the coastal path. Thanks again for taking the time to post your comments. Safe Travels!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Los Banos, California, United States
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 17, 2013

Nice spacious rooms at a Great value with a decent morning breakfast. Parking spots are tight. Beware showers get extremely hot when any toilet near you is flushed Our kids loved the giant goldfish in the lobby.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alishad29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, November 18, 2013
Thank you very much for your "Great Value" review and 4 out of 5 rating. We appreciated your comments regarding our koi pond, adults love it just as much as the kids do! I wish you had mentioned the hot water issue to the front desk as this is an indicator that the recently replaced
faucet cartridge may be malfunctioning. Thanks again for taking the time to post your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
Level 6 Contributor
82 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 9, 2013

When we started searching for a hotel in Monterey we were shocked to see how much they were charging for fairly average accommodation, with moderate reviews. We scoured TripAdvisor and the Bed Bug Registry (www.bedbugregistry.com) before settling on the BW Plus De Anza - ranked number 7 of 53 hotels in Monterey and we are glad we did.

We booked our room directly on the hotel website, taking advantage of their $99.99 per night rate including tax. The hotel is around 3 miles out of the centre, but has good access to all the attractions and is easy to find from Highway 1. It is on a strip with other hotels, but there is very little in the way of services. There is a CVS pharmacy on the opposite side of the road, a Denny's next door and a restaurant on the other side of the hotel, but we either went into Monterey or to the Del Monte Centre about 3 miles away, where there is plenty of restaurants including PF Changs and a Whole Foods Market.

We booked a King and were given a spacious room on the 2nd floor (209), facing over the pool. It was a lovely clean corner room with two windows - so plenty of light, a King Bed, sofa bed, coffee table, lounge chair, work desk and a unit holding the TV, fridge, safe and microwave. This is a totally non smoking hotel which is a bonus for us.

The room did not have A/C, but the ceiling fan above the bed was sufficient as we experienced cool foggy weather during our visit - I imagine it may get a little stuffy in the summer. Parking is available behind the hotel with a few spaces at the front but is a little tight to negotiate if you have a large vehicle.

The bathroom was small but sufficient for our needs and most importantly very clean. The internet worked well and the only thing which let the hotel down was the breakfast. The selection was basic and not particularly good quality compared to other hotels of this standard we have stayed in - we have already fed this back to the hotel.

Overall we were impressed with the hotel and the service and we would recommend it for a short stay in the Monterey area, rather than paying the overpriced rates nearer the centre of town.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank KuwaitGlobetrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, November 12, 2013
Thank you for taking the time to post your detailed and complimentary review of our property. You mentioned many of the reasons we are highly rated on Trip Advisor. I should note we will be making changes to our lobby to improve our complimentary breakfast. Making better use of the space we have will allow us to offer more options. Thank you again for letting us know that you were impressed with both the property and staff. Safe Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF CA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

Very nice and clean hotel. Staff very friendly and helpful. Was not aware until we arrived that there was no air conditioning in the rooms. We were on the second floor facing the street and when we opened the windows the street noise was so loud we couldnt' hear the tv. So we requested to be moved to a room in the back of the building. Was on the 3rd floor but was a lot quiet especially at night. The sea breeze cooled the room down nicely. Also the hot items on the breakfast menu weren't that good so went next door to Denny's

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Big49fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, November 5, 2013
Thank you for your review and 4 out of 5 rating of our property. We appreciate your taking the time to post your comments regarding your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chemainus, Canada
Level 5 Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 30, 2013

After finding this hotel on line and seeing photos we booked. On arrival everything was great, lobby was good and clean and just as the photos. On entering room, it was dated and worn and didn't feel clean! Not like the photos at all. Talked to the General Manager - Cecile E. Smith about changing rooms, but nothing appropriate at the time. She couldn't do enough for us. She spent a lot of time with us ensuring we were comfortable, even gave us extra sheets to cover the "worn" chairs.
She will do well, I only hope the owners know what a gem they have with her. She needs to be over a much better hotel. The rest of the staff were great too. Don't know if we will stay there again, maybe.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vince L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, October 31, 2013
Thank you for your recent review of our property. I am sorry you were not happy with the accommodations provided. As you stated during your stay, you have owned a property and could sympathize with how difficult it can be to maintain, as rooms are occupied on a regular basis. We will be remodeling our lobby this winter and anticipate further enhancements to our guestrooms. Thank you again for taking the time to post your comments. I hope you enjoy the rest of your stay in California.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 27, 2013

Although we arrived too early to check in the front desk clerk prepared the paper work and gave us information about the area as to what to see and do and some suggestions for restaurants. It was a warm welcome. The room was spacious and comfortable with good internet connection. Breakfast area is small but there are trays to take it to your room.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gloria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, October 28, 2013
Thank you very much for your complimentary review and top rating. We sincerely appreciate your mentioning the warm welcome you received upon arrival and the quality of the guest room.
We hope to see you again on your next visit to the Monterey Peninsula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona US
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 21, 2013

We chose this hotel specifically to have pool for our grandchildren on family road trip (11 & 13 yrs) and were astonished to find the pool bears no resemblance to the photos online. It's right in parking lot and barely larger than the "spool" in our Phoenix back yard! The children were good sports-they'd discovered they like hotels and this one had large pleasant room.

Breakfast issues: others have mentioned the uncomfortable cramped "breakfast" area right in the small lobby with minimal choices. This was a further factor for us as there was absolutely not one thing our granddaughter (who must eat gluten free) could eat. We resorted to a quick run to nearby Safeway before the children woke up and combined our own yogurt with leftover banana bread we'd packed for the trip. So, on the breakfast front, be aware it's spare and plan accordingly.

Hotel staff pleasant, but overall not the upscale experience we expected from this highly rated hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcbeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, October 22, 2013
Thank you for your recent review of our property. After looking over your evaluation, you gave us 4 out 5 in every category except value, yet the overall rating was only 3 out of 5. I am sorry you felt disappointed, as you were looking for an upscale expereince. Our claim to fame is we are a good value and provide a clean, comfortable room with nice amenities. In addition, this winter we will be making changes to our lobby to better accommodate our complimentary breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western De Anza Inn

Property: Best Western De Anza Inn
Address: 2141 North Fremont Street, Monterey, CA 93940-5242
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#10 Romantic Hotel in Monterey
#10 Green Hotel in Monterey
#10 Family Hotel in Monterey
#21 Business Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western De Anza Inn 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the Best Western De Anza Inn! Discover this pleasant Inn located in Monterey, California and just minutes away from Historic Cannery Row, Pebble Beach and the world renowned Monterey Bay Aquarium. Whether traveling for business or pleasure, the Best Western De Anza Inn offers a convenient location, quality amenities and reasonable rates to ensure a comfortable stay on the California coast. This completely non-smoking Inn is close to a variety of local shops and restaurants, as well as attractions which have made the Monterey Peninsula a travel destination. The Best Western De Anza Inn offers 43 spacious, well-appointed guest rooms. Each room features a microwave, refrigerator, cable satellite television and complimentary wireless Internet. Other Inn amenities include an outdoor heated swimming pool and spa, interior corridors, and a business center. ... more   less 
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Also Known As:
Best Western Plus De Anza Hotel Monterey
Best Western Monterey
Monterey Best Western

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