We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Staff!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western De Anza Inn
Ranked #9 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
Arlington, TX
Level Contributor
197 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Fantastic Staff!”
Reviewed September 26, 2012

This is a reasonably priced, conveniently located hotel that's in need of some updating. The carpeting is worn and the furtniture is a bit banged up. And the way the room is arranged makes it so that the only place that the TV can be watched comfortably is from the bed. Having said all of that, I would absolutely stay there again and the reason is because of the staff. These people understand and exhibit customer service in spades. When we checked in, we asked about restaurants and not only did they make recommendations, they offered to call and make us reservations. There were other examples throughout our stay but all were positive and "above and beyond".

Room Tip: This hotel isn't near the water but it's less than 10 minutes away and so there's a lot...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 27, 2012
Thank you very much for your review and 5 out of 5 rating of our property. I appreciate your complimentary comments about the "fantastic staff". We are committed to ensuring that each guest has an enjoyable stay and make every effort to provide the highest level of customer service. We are grateful for your consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

764 reviews from our community

Traveler rating
    310
    320
    102
    27
    5
See reviews for
314
270
25
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
hornchurch
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 23, 2012

I stayed here for 1 night with my 2 teenage sons. It was OK but a little over priced for what was on offer. I chose it as it advertised a pool which I thought would be nice after a drive down from San Francisco. It was so small that we did not bother. The room was fine though. Clean and comfortable with a nice selection for breakfast. My sons were pleased to find some batting cages close by as they are keen baseball players.
I have stayed in several Best Western hotels but can't really see why this got a "Plus". Handy as a stop off though.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HornchurchCaroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 24, 2012
Thank you for your review of our property. I am surprised by your comment that we were not the best value. You did not mention what day of the week you were here. Rates vary depending on the season, day of week and special events. Perhaps you were staying during a peak time.
The "Plus" refers to the type and quality of the amenities we offer. As you stated the room was clean and comfortable with a nice selection for breakfast. We appreciate your time and consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 23, 2012

We spent 2-nights here and got a beautiful, spacious room for a very pleasant price. It was lovely having space to move around in the the room without having to stumble over the bed or a suitcase. As a non-smoking hotel, having to take the elevator to the parking level for a smoke was a bit of a pain, but not a deal breaker. Although the elevator was right next to our room, it was slow and there was no stair access directly to the lobby. The continental breakfast was very good, but there was a very limited seating area and little counter space for standing while eating.

On another point, we stopped here with no advance reservation and were impressed with the professionalism of the staff. Upon checking in, while chatting with Jamie, the reservations clerk about our trip up Hwy 1 (delayed by a less than courteous slow driver), a stranger insisted on interrupting our private conversation and began speaking aggressively to us directly. Jamie realized the situation needed to be handled quickly, and asked the other "guest" to step away so she could assist us with our check-in. She didn't want to ask for any of our personal information while this other guest was hovering (looking for a fight?) and was able to diffuse the situation quickly, professionally and with a minimum of fuss. We spoke to Jamie several times during our stay and she was always professional, courteous, helpful and very friendly. She is an excellent employee and exemplifies the level of professionalism that Best Western demands from its employees.

Room Tip: Rooms overlooking the rear parking area were quiet, king suites were very spacious.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan_P_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 24, 2012
Thank you for recent review and 4 out of 5 rating for our property. We appreciate your taking the time to post such a detailed account of your stay. We pride ourselves on the professionalism of the staff. Your experience was a great example of our employees concern for guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 23, 2012

Good room, large and very clean.Friendly staff and a decent breakfast with sausages, various breads cereals etc. A couple of miles away from fishermans wharf etc, but easy to get to by car. We would stay here again if passing through.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Woodsy1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 24, 2012
Thank you for your review and recommendation of our property.Your concise and complimentary comments were appreciated. We look forward to welcoming you on your next visit to Monterey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 22, 2012

Spacious room however walls were thin and there was a lot of noise from neighbouring rooms. Breakfast was included and choice was reasonable. There were only a few tables to sit at and too many guests for the number of tables. The rooms were clean enough but had a dated feel to them. The lift was painfully slow and I'm sure there were stairs but no-one told us where to find them so everyone was using the lifts. The location is on the outskirts of monterey and not really much close by.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdinburghBren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 23, 2012
Thank you for your review of our property. Although we are located in north Monterey, we are just a few minutes away from the historic downtown and 3.54 miles from the Monterey Bay Aquarium.
We have stairs located on both sides of the building. I wish you had inquired about them as we have a front desk agent on staff 24 hours to assist guests. Thanks again for taking the time to submit your comments and remarking about our reasonable price.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 15, 2012

Got a 1-King room; spacious, fairly quiet, plumbing noise from adjacent rooms a little noisy in the mornings.

Breakfast better than average; muffin-sized scrambled egg patties, good sausages, usual breakfast breads.

Coffee, tea, hot cocoa, apples, oranges, available all day.

Room Tip: Rooms facing away from street are quieter
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccmorrison1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 16, 2012
Thank you for your recent review of our property. Your review title said it all, we are a good value.
I also appreciate your comments regarding our complimentary breakfast since this is an important issue for many guests. We may have limited space but provide fresh, high quality items continually restocked by our lobby attendant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 6, 2012

We stayed here for 3 nights in July. 2 adults, 2 kids. We had a king size with the pullout sofa for our kids. The hotel was nice and clean. Workers were courteous. Breakfast is the typical basic free breakfast being offered these days. There didn't seem to be alot of good places to eat near the hotel, and the street does look kind of sketchy. We found this gem down the road called Baan Thai! Amazing Thai food, you must check it out. We had a good time and this was close to the Monterey Bay Aquarium and Cannery which was the main reason we chose it and the price.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelfamAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at Best Western De Anza Inn, responded to this review, September 7, 2012
Thank you for your review of our property. There are several good restaurants in close proximity to us. I wish you had asked about dining recommendations at the front desk during your stay. We have a list of local restaurants offering a wide range of choices and price ranges that we give to guests upon request. Thanks again for taking the time to post your opinion. We sincerely appreciate your consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Monterey hotels
1.7 mi away
Best Western Plus Monterey Inn
1.7 mi away
Hotel Abrego
Hotel Abrego
#6 of 55 in Monterey
2,302 reviews
1.8 mi away
Casa Munras Garden Hotel & Spa
Show Prices
Show Prices
Show Prices
0.2 mi away
Lone Oak Lodge
Lone Oak Lodge
#3 of 55 in Monterey
1,007 reviews
2.6 mi away
InterContinental The Clement Monterey
2.4 mi away
Best Western Plus Victorian Inn
Show Prices
Show Prices
Show Prices

Been to Best Western De Anza Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western De Anza Inn

Property: Best Western De Anza Inn
Address: 2141 North Fremont Street, Monterey, CA 93940-5242
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#9 Green Hotel in Monterey
#10 Romantic Hotel in Monterey
#10 Family Hotel in Monterey
#21 Business Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western De Anza Inn 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the Best Western De Anza Inn! Discover this pleasant Inn located in Monterey, California and just minutes away from Historic Cannery Row, Pebble Beach and the world renowned Monterey Bay Aquarium. Whether traveling for business or pleasure, the Best Western De Anza Inn offers a convenient location, quality amenities and reasonable rates to ensure a comfortable stay on the California coast. This completely non-smoking Inn is close to a variety of local shops and restaurants, as well as attractions which have made the Monterey Peninsula a travel destination. The Best Western De Anza Inn offers 43 spacious, well-appointed guest rooms. Each room features a microwave, refrigerator, cable satellite television and complimentary wireless Internet. Other Inn amenities include an outdoor heated swimming pool and spa, interior corridors, and a business center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Best Western, Travelocity, Hotwire, Priceline, Cancelon, Ctrip TA, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Best Western De Anza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus De Anza Hotel Monterey
Best Western Monterey
Monterey Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing