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Best Western Park Crest Inn
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Reviews (712)
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All reviewsroom was cleanbest westernsthe del monte shopping centerwaffle makeryogurtthe breakfast areaplace to staycontinental breakfastpool and hot tubfridge and microwavefisherman's wharfeasy accessmile driveconvenient locationclose to downtownmonterey arearoad trip
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367 - 372 of 712 reviews
Reviewed July 20, 2014

Good motel, friendly staff. Tight parking. Room was comfortable and clean, and everything operated. One of few Wifi's I have used that worked quickly. Didn't have time to use the breakfast service. Very convenient to Monterey attractions, 17 Mile Drive, aquarium, etc.

  • Stayed: July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at Best Western Park Crest Inn, responded to this reviewResponded August 24, 2014

Dear Mr. Paul T., thank you for your kind words about our property. We are delighted you enjoyed your room but we also hoped you would have tried our delicious continental breakfast. I'm glad you took part of our area attractions and had fun, we hope to see you again soon.
Best wishes,
Vicky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

We always stay at this Best Western. We love the staff and the rooms are always clean. If we need anything extra they are always very helpful. It is close to a lot of places that you want to visit. We always have fun staying there.

  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at Best Western Park Crest Inn, responded to this reviewResponded August 24, 2014

Dear Ms. Margaret W., thank you you kind words means a lot for us because that means we are doing our job right! We take cleanliness very important at our hotel and I'm sure our guests do too. We hope you keeping staying with us when you come for a visit in Monterey.
Best wishes,
Vicky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014 via mobile

We stayed two nights in this Best Western. The first night we were in a room at the very end of the motel (a handicap accessible room). The room was clean and comfortable but the walls were paper thin. We could hear whole conversations from the next room. The guests around us decided to talk until 2 am. We were not staying in that room but as we were checking out we asked if there were quieter rooms. Our second night was in a 2nd floor room that was more sound proof. I would recommend this motel based on that room. It was basic but clean and comfortable.

Stayed: July 2014, traveled as a couple
1  Thank babobear1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at Best Western Park Crest Inn, responded to this reviewResponded August 26, 2014

Dear Babobear1, thank you for taking the time to write a review about your stay with us. I do want to apologize that your first night with us wasn't how you expected as in comfortable, I'm glad you decided to give us another chance and stayed another night with us. I hoped your new room was a suitable room for you, we hope to see soon when you visit the area.
Sincerely, Vicky

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Reviewed July 13, 2014

The rooms are old, most noticeably in the bathroom fixtures. The bed was so soft and when we asked if there was an alternate room available the staff were indifferent and just said "no". When I returned later having found another hotel down the street with extremely helpful staff, I told the staff at Park Crest I would be checking out early and again the resposne was indifference.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Iain J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at Best Western Park Crest Inn, responded to this reviewResponded August 26, 2014

Dear Mr. lain J., thank you for taking the time to write about your stay with us at the hotel. I do apologize for any inconvenience caused to you. I do want to let you know we are in the middle of renovating our hotel and hoped to finished by the end of the year. I will discuss your review with my team in our next staff meeting. We hope you give us another chance and stay with us.
Best regards,
Vicky

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Reviewed July 12, 2014

We come to Monterey twice a year from France and this time we decided for a Hotel near the beautiful Monterey Shopping Center. The location ins great as you can even go walking for shopping and even go to Whole Foods !... while being close to the old Fisherman's Wharf.
Very good location !
The room is spacious with very clean bathrooms !... super !
We did not appreciate the old carpet smelling bad as if we were on an old, old house !
Pillows are really too small and absolutely not confortable !...
Small details that can be easily fixed... so we hope they will ...

Room Tip: Try not to be near the staircase as some customers leave their room and meet there for smoking...late in the night... and it's noisy
  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Pol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at Best Western Park Crest Inn, responded to this reviewResponded August 26, 2014

Dear Pol B., thank your taking the time to write about your stay with us at Best Western Park Crest Inn. I am glad you enjoy our area attractions nearby and yes they are all walking distance. I do apologize for inconvenience with the room, we are in the process of renovations. We hope you will stay with us again, see you soon.
Best regards,
Vicky

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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