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Best Western Park Crest Inn
Ranked #14 of 56 Hotels in Monterey
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 22, 2013

We spent two nights at the Best Western Park Crest Inn in Monterey. We came down for a teacher's math conference. The first night I became very ill with the stomach flu. If you are going to be sick while away from home, it might as well be here.I was amazed with the level of service that Esmeralda provided for me. She gave my husband some tea bags and bananas as she ensured him that they would help me to feel better. She made sure that the maids came in and disinfected the room with the ultraviolet lights. She truly cared that I became better as soon as possible. I have never experienced that level of care from a hotel visit before. I would definitely stay here again.

  • Stayed: December 2013, traveled on business
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1  Thank shariandmarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded January 6, 2014

Shariandmarty,
Thank you so much for taking the time to write a review about your experience at Best Western Park Crest Inn. We are Happy to hear you enjoyed your stay; we take pride in our customer service;making everyone that stays with us feel welcomed. We hope to see you soon!
Sincerely,
Melissa

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390 - 396 of 671 reviews

Reviewed December 15, 2013

I like it because it is close to all the places we wanted to go. Excellent price for what you get. It's in a nice area and close to everything. We could walk to most of the restraunts. Had a mall near by and downtown Monterey. Hotel personnel were wonderful. It will be my choice everytime I go to Monterey Peninsula.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Lawrence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded December 16, 2013

Lawrence C,
Thank you for taking the time to write such a wonderful review. We are pleased to hear that your overall experience was a great one. We hope to see you in the near future next time you are in the area. Happy Holidays!
Sincerely,
Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

We spent two nights in the BEST WESTERN Park Crest Inn in Monterey CA while whale watching. The rates are very reasonable considering the location. However, you get what you pay for. Our room, a "suite," was old and obviously converted many years ago to have a sitting room between the door and bedroom. We did have a view of the bay over the roof tops.

The room was freezing when we arrived, somewhere in the low 40's. The only heat was a very small electric wall heater. We turned it on and it took 12 hours to get the room to the high 60's. The maid arrived and turned the heater off while cleaning the room.

We had breakfast in the small dining room. I noticed a discolored egg in the refrigerator. It was still there the next day. The only trash can was outside where it was in the low 30's.

I noticed another review speaking of air conditioner noise. They must be speaking of an adjoining hotel's A/C because all we had was a small fan for A/C.

Room Tip: Ask for a newer room with the new/larger heaters.
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  • Stayed: December 2013, traveled as a couple
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Thank Chuck8700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded December 14, 2013

Chuck8700,
Thank you for taking the time to share your experience here at Best Western Park Crest Inn. Your comments are very much valued and will be discussed in next staff meeting. We apologize that your first stay with us was not a good one, but invite you to come back and give us another try. We appreciate your feedback, as it helps us to improve and provide a better experience. Happy Holidays!

Sincerely,
Melissa

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Reviewed December 11, 2013

After many Monterey, CA visits, I must say that the value of this hotel is the best. The overnight rates are very reasonable, the well-appointed rooms are larger than customary at a Best Western, and the location is very convenient--within five minutes drive from all the attractions.

  • Stayed: December 2013, traveled on business
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1  Thank jjojr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded December 14, 2013

jjojr,
Thank you for taking the time to write such a pleasant review. We are glad you found our location to be ideal and that your room met your expectations. We hope to see you again soon. Happy Holidays!
Sincerely,
Melissa

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Reviewed November 12, 2013

We really appreciated the young lady at the desk when we checked in, I am sorry I can't remember her name. She made the Best Western shine. She recommended a great fish restaurant which we enjoyed. The Park Crest was reasonable and clean, not fancy, but great for us and very convenient. The Aquarium was a must see especially with children.

  • Stayed: November 2013, traveled as a couple
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Thank karen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded November 13, 2013

Karen,
We would like to thank you for writing such a nice review. We're glad to hear you enjoyed your stay as well as all the beautiful sights Monterey has to offer. We hope to see you again soon!
Sincerely,
Melissa

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Reviewed November 6, 2013

Yes we agree with all the latest reviews...we were welcomed and well taken care of. All our questions were promptly answered. We had easy access by bike to all the good food and brews of Monterey and Pacific Grove.

  • Stayed: October 2013, traveled with friends
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1  Thank Historytraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded November 7, 2013

Historytraveler44,
Thank you so much for taking the time to write a review about your experience at Best Western Park Crest Inn. We are Happy to hear that we were able to accommodate you; we take pride in making everyone that stays with us feel welcomed. We hope to see you soon.
Sincerely,
Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

This is a great choice for a moderately priced hotel in the Monterey area. It is a small, older motel but still very nice. You can even get a glimpse of the ocean from the upstairs rooms! The hotel is quiet - solid construction, not the paper thin walls like a lot of newer motels. The staff was very friendly and accommodating. We walked downtown for coffee each morning - just a ten minute walk. Also, the mall is just up the road. We would definitely stay here again!

Room Tip: Upstairs on the upper level of rooms.
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  • Stayed: October 2013, traveled with family
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Public Relations Manager at Best Western Park Crest Inn, responded to this reviewResponded November 3, 2013

Lisa M,
Thank you for taking the time to write such a great review. We are glad to see that you enjoyed your stay and took advantage of our location. We look forward to seeing you in the near future.

Sincerely
Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Park Crest Inn

Address: 1100 Munras Ave, Monterey, CA 93940-4514
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Monterey
#17 Business Hotel in Monterey
Price Range: $81 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Park Crest Inn 2.5*
Number of rooms: 53
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Also Known As:
Best Western Park Crest Hotel Monterey
Best Western Monterey
Monterey Best Western

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