Up stairs room was newly painted and upgraded. Great bed, new bathroom fixtures. Clean carpet.
At check in, was charged an extra five dollars because I used Booking.com and did not call the motel directly. My credit card was not charged even though I gave the card info. to Bookings.com. The clerk proceeded to charge my card and added an extra 5 dollars... $97.00 total including 10% tax. Indoor pool was clean but not very warm. We hoped for February it would be useable. The breakfast was all sugars; no fruit no protein. No dvd player or music channel on the television.There is a low clearance to drive to the back of the motel. The sign said 7 feet clearance. It was way less and scraped the top of my truck. I told the desk clerk that the pipe obviously has been struck several times and had been bent down for a long time. He just said "sorry". (My truck is 6' 9"). The pipe hangs down a good 6 inches lower than the actual clearance, making it ever lower. The metal pipe should be replaced with a plastic one and raised to the stated height.
- Official Description (provided by the hotel):
- Our hotel is conveniently located minutes from all the major attractions of Monterey such as the Aquarium, Fisherman's Wharf, 17 mile drive, Cannery Row and Carmel. We have several room types that range from 1 Queen/King bed to 1 bedroom suites with 3 beds. ... more less
- Reservation Options:
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- Also Known As:
- El Castell Hotel Monterey