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“Good for large conferences” 3 of 5 bubbles
Review of Portola Hotel & Spa at Monterey Bay

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Portola Hotel & Spa at Monterey Bay
Ranked #14 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good for large conferences”
3 of 5 bubbles Reviewed November 20, 2012

Good location, not great. A great location would be closer to the Cannery Row area. This is close to the Wharf area. Open windows were a necessity due to the warmth. No A/C, and this hotel is showing its age. Wifi is not free in the rooms, and figuring out which Wifi selection to make is a brain teaser. Bar drinks are quite expensive, but there are numerous other options close-by. Hotel is adjacent to the bike path, so if you are bike touring this location is good. Stayed at the Portola five nights for this visit. Starbucks is across the street, but a collegue of mine said the breakfast place on the mall-side of the parking garage was a good place as well. Dinner places abound in downtown and Cannery Row (stay away from wharf).

Room Tip: Stay away from the busy street side if possible.
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Shane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Bakersfield, California
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

The rooms are nice and fairly spacious. Restaurant is very good, if a bit pricey. I stayed for three nights, during a conference and was very happy. Clean rooms and bathrooms, which are a must. It is a sprawling property, made up of several buildings. It can take a while to make your way from the lobby to your room. It can be cold or wet as well in inclement weather, as I experienced.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DachsiesMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hickman
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed November 19, 2012

Hotel is in the perfect spot for meals, wharf and spa. Our room was very noisy because of a nearby outdoor bar. Bed was super comfortable. Bathroom is in need of updates. Jacks lounge was pleasant, good drinks and comfy chairs.
Staff was very pleasant and helpful.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hadley rille
Level Contributor
291 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

Got a decent rate on Priceline. Great location. Near everything. Trolley stop right there. Clean room. Noise can be an issue. Would return. Love the aquarium. All in all a fine choice in Monterey. Stay with confidence.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jmjesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodi, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

I've enjoyed this hotel twice in the last year, initially three nights on business, and most recently a weekend mini-vacation. There is no seaside or quaint 'charm' here, this is a very large and modern property, but you can expect your room to be spacious, immaculate, with a particularly comfortable bed, and responsive housekeeping staff. It's location is perfect for walks along the bay, checking out the wharf, or visiting downtown's flea market. We enjoyed the breakfast buffet at Jacks located in the hotel and although abit expensive, we felt it worth every dime. We were on the fifth floor and were not bothered by noise from the Pub, the seals, or other guests. There is no air conditioning, simply unnecessary in Monterey 95 percent of the time. We were completely satisfied with our stay until we returned and read the trip-advisor reviews. We weren't offered cookies...

Room Tip: There is parking on the street on Sat PM and Sundays (otherwise two hour limit) if you have a thing...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SH461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed November 15, 2012

The rooms were immaculate and the service excellent. They even serve warm cookies upon registration!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed November 15, 2012

My husband and I went to Monterey to celebrate our anniversary. Portola was the perfect place to celebrate. The staff was excellent and the room was great. We will definitely be returning to this wonderful hotel.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mrsathompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portola Hotel & Spa at Monterey Bay

Property: Portola Hotel & Spa at Monterey Bay
Address: 2 Portola Plaza, Monterey, CA 93940-2419
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#3 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Official Description (provided by the hotel):
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

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