Property is average. When we arrived we looked in the tiny refrigerator to find that the previous occupant had left grapes and something else in a tupperware dish that I was afraid to open because it was moldy. Not sure when was the last time the cleaning crew cleaned the refrigerator.
Then we looked under the bed and found cigarette ashes and leaves. So not sure when was the last time the cleaning crew cleaned under the bed. So after that we just felt that the place was cleaned in a rush and we didn't feel comfortable.
We had a jacuzzi room. The jacuzzi is outside, sort of. It is in an enclosed-type room but you can see out through the wooden slats in the ceiling and there are no window coverings on the windows that face out into what appear to be an overgrown wooded area. The jacuzzi is not preheated and it takes FOREVER to warm up. It kept shutting off before it could get up to temperature. Also the screen for one of the back jacuzzi room windows had been pushed off and it was sitting down in the ravine behind the hotel.
Upon check-out we mentioned the food left in the refrigerator, the items under the bed, and the screen and all the management said was, "I guess maintenance has some work to do". We were not offered any compensation or credit for our stay.
On the plus side, cookies were nice in the evenings. Never did do the breakfast as it is in a very cramped area and the only tables to eat at are right on the back deck of people's rooms. Not very private for the rooms with the deck.
We will not stay here again due to cleanliness and maintenance issues that were not even apologized for.
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- Also Known As:
- Colton Hotel Monterey