Being a Wyndham Rewards member I prefer to book directly and not use a comparison web site. The day was getting late so we decided to go directly to this property and just get a room. We checked on line for what we could expect to pay and for availability. Upon arrival the front desk staff was unwilling to honor the price on the official Wyndham web site for the room. We were told we would have to book on line. So that is what we did. We were then told it would take a will to come through. After 15 minutes of waiting for it to show up in his system it "was not showing up on his end" so we went to grab dinner and came back. He still was not showing our reservation so at that time (2 hours later) he decided he could go ahead and give us the price as shown on the Wyndham web site. Seemed to lack customer service training or general guest relations.