Had expected a bit more from an Intercon hotel. Service is best described as extremely friendly and enthusiastic but the hotel needs to realise that friendliness cannot be a substitute for competence. Upon arrival, we left the car with the valet and went to check out the sights and had dinner, returning to the hotel almost 3 hours later to find our luggage still had not been delivered to the room. My husband had an early golf game at 7am the next day and we'd asked (the night before) for the car to be brought out at 630am. This also did not happen and we had to repeat the same request to 2 other staff before the car was brought out. So, in a nutshell, service standards lacking. Would probably stay somewhere else next time.
- Official Description (provided by the hotel):
- The new InterContinental the Clement Monterey is next to the world-renowned Monterey Bay Aquarium in the heart of John Steinbeck's historic Cannery Row. Many guest rooms and suites feature fireplaces, balconies and ocean views and all sparkle with stylish dÃ©cor. The picturesque hotel offers more than 1,393 square metres (15,000 square feet) of indoor and outdoor meeting space, including an oceanfront ballroom perfect for weddings, conferences and special events. The C Restaurant & Bar, spa, health club, pool, whirlpool, Kids Club and an oceanfront patio offer plenty of reasons to stay close, and Cannery Row s fashionable boutiques, delectable eateries, upscale galleries and vibrant street scene are just a few minutes away. ... more less
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- Also Known As:
- Intercontinental The Clement Monterey Hotel Monterey
- Intercontinental Monterey