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“24 hrs in Monterey”

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InterContinental The Clement Monterey
Ranked #4 of 55 Hotels in Monterey
Certificate of Excellence
Preston, England, United Kingdom
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“24 hrs in Monterey”
5 of 5 bubbles Reviewed November 12, 2013

We are on a trip down the west coast and this hotel needs to be highly recommended. Excellent value, gorgeous rooms and top notch service! Breakfast was more than enough and the aquarium on your doorstep

Room Tip: Ocean view is a must
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann-Marie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,840 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (677)
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san francisco
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 8, 2013 credit card Amex Card Member Review

This hotel is right on the water in Canery Row, which is a great location if you want to be in the touristy part of town. Tourists or not, you can't beat being right on the water and the extremely spacious and wonderfully comfortable rooms. Service was excellent from all the hotel staff. You're just a few steps from the Monterey Aquarium. It was the perfect venue for our conference.

Stayed August 2013, traveled on business
Helpful?
Thank juliaheartsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 23, 2013
Dear Juliaheartsf, Thank you for mentioning the adjacent Monterey Bay Aquarium and our associates. I am pleased that your conference went well, and that you enjoyed our venue. I hope you will be back soon for a leisure stay!
Best regards,
John C. Turner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
279 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

My husband and I have stayed here several times over the last few years and although we have always been pleased with the hotel and our accommodations, I must say that our three night stay last week was the best one thus far. We love the open, modern and comfortable feel of the hotel. Our room was beautiful with a balcony overlooking the bay. The Intercontinental bathrooms, to me, are outstanding. It appears there has been some staff changes since we last stayed here at the front desk , restaurant and lounge, which is good. Everyone we encountered was genuine, accommodating and helpful. The “C” restaurant has good food and happy hour in the lounge on weekdays is a lot of fun. Our main purpose in visiting Monterey is the Monterey Bay Aquarium and the hotel is a two minute walk which can’t be beat. Although Cannery Row is “touristy” it is a great place to people watch and several good restaurants are within a few blocks. We look forward to returning.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michbren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 23, 2013
Dear michbren, Thank you for being our repeat guest, and I am pleased you noticed the updated offerings in our C Restaurant & Bar. I hope we will see the two of you many more times in the future!
Sincerely,
John C. Turner
General Manager
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Honolulu, Hawaii
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed November 5, 2013

The hotel website claims that a room with a king bed and fireplace is 425 square feet. I did not actually measure the room, but the bed and chair seemed to fill the room. We have stayed in rooms advertised at 360 sq ft, and we remember these as being much larger than the room we were shown. The person at the front desk informed us that all the rooms at the hotel were the same size. The room we were assigned was actually in the annex. When we stayed at this hotel just after it opened, we recall being assigned a room on the ocean-side of the hotel. Our recollection is that this room was generous in size.

If our memories and sense of proportion are faulty, we apologize. I am writing this review to forewarn potential guests not to expect room size to be generous.

We would also acknowledge that the front desk cancelled our reservation and cancelled the authorization on our credit card.

  • Stayed October 2013, traveled as a couple
    • Rooms
Helpful?
Thank travelsalot6285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 15, 2013
Dear travelsalot6875,

Thank you for sharing your experience with us. I am sorry to hear that your guest room did not meet your expectations, specifically the space available. I regret that you chose not to stay with us, but I am pleased that our associate was able to assist you with your change of plans. Again, thank you for taking the time to provide us with your feedback!

Best wishes,


John C. Turner
General Manager
InterContinental The Clement Monterey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

the hotel is relatively new and beautifully decorated. the location, in the middle of Cannery Row, was touristy but offered convenient access to Monterey, Carmel, and area attractions including hiking, water sports, golf and cycling in addition to shopping and fine dining. once in awhile, you have an experience that exceeds expectations by a wide margin, and this hotel fell in that category for us.

Room Tip: water front was exponentially more expensive. we selected a king in the annex, and it was quiet and...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbjean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 5, 2013
Dear bbjean, Thank you for your kind remarks about our hotel. I am pleased you enjoyed the many attractions in our area, and that your visit with us exceeded expectations. I do hope we will see you again soon.
Best wishes,
John C. Turner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, CA
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

It might have just been the room we were given, but our experience at the Clement was one of the best we've had anywhere.

PROS:
• location location location
• room and bathroom were very clean, larger than expected, and very quiet despite the fact that our sliding glass doors opened out onto a public deck area
• elegant little touches throughout, such as the live orchid and extra little amenities in the bathroom
• two bathrobes and coffeemaker in room
• outlets by the bed! hallelujah!
• friendly and well-mannered staff [JT and Sebastian were especially helpful and courteous]

CONS:
• driveway/valet area is small and can therefore be quite hectic
• pool is just a narrow little lap pool

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HouseofJung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 5, 2013
Dear HouseofJung, I am delighted to hear that you enjoyed your stay, and found our associates to be accommodating. I hope you won’t wait too long to return!
Best regards,
John C. Turner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic City, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 3, 2013

My wife and I had a road trip from San Francisco to San Diego,We decided to break up the drive by stopping overnight in the Monterrey/Carmel Area.We chose this Hotel based on reviews here as well as its location on cannery row .After a long day driving the coast we arrived to find a Beautiful Hotel sitting in a very cute town.From the moment we arrived the valet was extremely helpful as was the staff at the front desk.We were checked in by Brittany who we felt made us feel like we were regulars there.She advised us of of a great place to dine as well as a tour at the Aquarium right next door . She also upgraded us to a room with a king size bed which was Very comfortable with high quality linens that made for a great nights sleep. The room itself could have been a bit bigger but other than that no real complaints.We will definitely stay here again .

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement_Management, General Manager at InterContinental The Clement Monterey, responded to this review, November 5, 2013
Dear Dave F, I am pleased that you decided to stay with us during your first visit to the area, and that you were able to tour the adjacent Monterey Bay Aquarium. We will look forward to seeing you again soon.
Sincerely,
John C. Turner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental The Clement Monterey

Property: InterContinental The Clement Monterey
Address: 750 Cannery Row, Monterey, CA 93940-1087
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Monterey
#2 Family Hotel in Monterey
#2 Spa Hotel in Monterey
#2 Business Hotel in Monterey
#3 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — InterContinental The Clement Monterey 4.5*
Number of rooms: 208
Official Description (provided by the hotel):
The new InterContinental the Clement Monterey is next to the world-renowned Monterey Bay Aquarium in the heart of John Steinbeck's historic Cannery Row. Many guest rooms and suites feature fireplaces, balconies and ocean views and all sparkle with stylish décor. The picturesque hotel offers more than 1,393 square metres (15,000 square feet) of indoor and outdoor meeting space, including an oceanfront ballroom perfect for weddings, conferences and special events. The C Restaurant & Bar, spa, health club, pool, whirlpool, Kids Club and an oceanfront patio offer plenty of reasons to stay close, and Cannery Row s fashionable boutiques, delectable eateries, upscale galleries and vibrant street scene are just a few minutes away. ... more   less 
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Also Known As:
Intercontinental The Clement Monterey Hotel Monterey
Intercontinental Monterey

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