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“If you need sleep, DO NOT STAY HERE!!!!”

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Quality Inn & Suites Montebello
Ranked #2 of 5 Hotels in Montebello
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“If you need sleep, DO NOT STAY HERE!!!!”
Reviewed April 7, 2013

Great low price and convenient to the freeway BUT that's it for me. Stayed for 3 nights on the second floor and could not sleep because of the noise from downstairs. Saturday and Sunday I understand but the bar had Karaoke on a Monday until 2am. Really? On a work day? Very disrespectful to your paying customers who want sleep and get up to work at 4am!!!! Room service didn't have our room clean when we returned at 4pm but the maid was very sweet and left the room spotless once she did. Stay if you like to party, don't stay if you need sleep or are traveling for work.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HarleyQu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, April 23, 2013
Thank you for staying at the Quality Inn & Suites Montebello, we appreciate your helpful insight regarding your previous stay.

We are sorry to hear you didn't catch your much needed rest. If you decide to give us a second chance please let our front desk know if there is anything not to your standard or if there's an issue with your room. Given the chance our staff would have immediate moved you to an upper floor away from our entertainment lounge.

Again we deeply apologive for any inconvenience this may have caused and hope this doesn't keep you from staying with us in the future.

The Management
Quality Inn & Suites Hotel
7709 Telegraph Rd,
Montebello Ca 90640
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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130 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 25, 2013 via mobile

This hotel has been redone clean. Quiet. Free full breakfast close to downtown LA we stay here a lot Great friendly staff there's even a little bar cheap drinks great atmosphere always have great time here. Pool looks clean but never used it

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roblenore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, April 23, 2013
Thank you for the positive feedback about the Quality Inn & Suites Montebello Hotel.

It pleases us to hear you enjoyed the renovations and full - breakfast buffet offered. We will continue to strive to make this hotel your " home away from home".

We look forward to your next stay with us.

The Management
Quality Inn & Suites Hotel
7709 Telegraph Rd,
Montebello Ca 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 23, 2013

This place is pretty good and clean. You get free breakfast, free internet and a microwave in the room. A microwave! Gone are the days of heating up SPAM with hot water in the sink, I used the microwave to cook up some wings from Walmart. The internet is not the fastest, but it gets things like email and looking for direction done with no problem. The shower is not too great because the tap leaks and thus the shower head could not get all the water but it's just a minor issue. A lot of pillows, though not the best pillows I have had. Sleeping is not an issue at all if you are not staying on the New Year's eve, when they have a party downstairs, it gets a bit noisy and I waited until they are done around 2 am.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sfo2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, January 25, 2013
As always, keeping the place in good shape and spotless clean is our top priority.

Although you did encounter some minor shortcomings, however it's nice to hear that your stay was well compensated from the amenities and facilities (Microwave, free breakfast and Internet services. that are our standard features.

Please be assured that we'll tone down the noise level for this coming New Year Eve's celebrations!!!

The Management
Quality Inn & Suites Montebello Hotel
7709 Telegraph Road,
Montebello Ca 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Las Vegas, Nevada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2013

being a truck driver breakdowns are apart of the business. In saying that my truck broke down thus needing as hotel to stay the night. Dealership referred this hotel due its shuttle service. called the hotel and they came and picked me up. after checking out I asked for a ride back to dealership and they said they don't offer rides until evening and that I could call a cab. NEVER again will I stay here and I will let dealership know that service with this hotel is only ONEWAY!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NFLjunkeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, January 21, 2013
Thank you for choosing our hotel for your overnight stop over after a bad ordeal with a breakdown truck.

Our hotel offers courtesy shuttle to guests within a radius of 3 miles or so Monday to Friday from 4:30pm to 8:30pm. Unfortunately due to an oversight this message was not clearly explained to you by the Dealership concern when referring guests to our hotel.

Please note in urgent and extreme circumstances, we do obliged guest with this service before the actual hours of operation.

Sorry for the inconvenience caused.

The Management
Quality Inn & Suites Montebello
7709 Telegraph Road,
Montebello CA 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Montebello hotels

Glendale, Arizona
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 14, 2013

12/27/2012
My family and I stayed here for one nights,very pleased with customer service,room very nice and clean,very impressed with chinese buffet, food very good only disapointed dinning room(chair,table)very dirty,I will be back and stay here again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BOOMGlendale_Arizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Director of Sales at Quality Inn & Suites Montebello, responded to this review, January 25, 2013
Thank you very much for your candid comments about our hotel.

We look forward to your next stay with us.

The Management
Quality Inn & Suites Montebello Hotel
7709 Telegraph Road,
Montebello Ca 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SAN DIEGO
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 22, 2012

I've been staying here off and on for business for over 9 months. The rooms are clean and the breakfast is convenient. The only downside is parking in the evenings. They host plenty of small conferences in the evenings.

Room Tip: Second floor is renovated
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thilmoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, December 12, 2012
Thanks for the complimentary comments about our hotel.

As always, we strive to make every guest’s staying experience a long and lasting impression.

We look forward to welcoming you back soon.

The Management
Quality Inn & Suites Montebello
7709 Telegraph Rd,
Montebello CA, 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2012

While visiting family that live near Downtown Los Angeles we wanted to be close by but, not in Downtown L.A. (trying to avoid the stress of parking in a big city).
My family and I, a party of four, stayed here two nights on labor day weekend. We had pre-booked our rooms and check-in was smooth. Didn't really know what to expect and I went in with a mind set of "expect the worse and HOPE for the best" and on a first impression we were not disappointed. We were pleased with the rooms, clean with a good view of the pool. The only disappointment was that the other room that my family occupied had a few little quirks. Their shower head Room# 332 didn't work that well but they got over it and found a way to manage (I'm positive that if they had asked for a different room they could have gotten one with better shower head) also, one of the light switches in their room was loose. Complimentary breakfast is good, NOT just continental and the food area is very nicely decorated. Overall it's a nice, good clean place to stay were you feel safe. It's definitely a GREAT bargain, if you don't need fancy =) Also, on telegraph road where the hotel is located you can drive down to Citadel mall about 7-10minutes. One more thing this hotel is close to getting on and off the I-5 freeway.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnsuites, Manager at Quality Inn & Suites Montebello, responded to this review, September 5, 2012
Thank you for the time to provide your feedback regarding our hotel. I'm glad that your mind set prior to arrival about this hotel turned out to be a postive one and that your family had a great time during your stay. We love to welcome you back soon!

The Management
Quality Inn & Suites Montebello
7709 Telegraph Rd, Montebello
CA 90640
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Montebello

Property: Quality Inn & Suites Montebello
Address: 7709 Telegraph Rd, Montebello, CA 90640-6518
Phone Number:
Location: United States > California > Montebello
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Montebello
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Montebello 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Quality Inn & Suites Montebello Hotel Montebello
Quality Inn And Suites Montebello
Quality Inn Montebello
Montebello Best Western

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