Upon check in initial impression of hotel was very pleased. However upon returning to room after dinner our impression changed. Standing at door to our room my wife leaned against the door (while waiting for me to get key out of my wallet) and the door swung open. We checked to make sure nothing was missing, nothing was thank goodness (we had left our laptop, camera and cell phones in the room) and then IMMEDIATELY called the front desk and were less than pleased by the response. We were told basically that the hotel is aware of the issue (not sure if just the room we were in or not). If the hotel was aware of the issue with our room, WHY WOULD THEY PUT US IN THERE? After getting off the phone with front desk we tested the door numerous times (slamming door, shutting it gently but firmly, etc...) and always was able to open door by just moving handle and leaning into door. Upon check out the next morning I again spoke to the person at the front desk and the reponse was similar to the one we received at night, Oops sorry. Not the reaction or response we were hoping for. if inside the room double lock the door However that's not possible when leaving the room. So you can see why we are unsure if we would return to this hotel. If you plan on staying here make sure you check the doors when you leave. We did the whole turn handle and pull on door to make sure it is closed. But all it takes is a little pressure on the door and it opened. SO BE CAREFUL DO NOT LEAVE ANYTHING IN ROOM.
Also not all of the ammenities listed on the hotel website were accurate. Not a huge deal for us but website said 3 HBO channels and 1 Cinemax channel, However in reality only 1 HBO channel.
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- Also Known As:
- Best Western Town House Hotel Modesto
- Best Western Modesto
- Modesto Best Western