There is a reason there is "no contact" us option on their website because if there was their inbox would be full with complaints. The management here is horrible and will do nothing to accommodate their customers or make a bad situation right. We came here for my birthday and had a $25 gift certificate. There were no restriction on the certificate and to our surprise when we handed the certificate to the waitress she handed it back to us after speaking with her manager telling us we cannot use it on Fridays or Saturdays. After racking up a hefty bill on overpriced sushi and expecting to get $25 off, we were not happy. My boyfriend politely spoke to the manager who couldn’t do anything for us and then spoke to the general manager who was extremely rude and would do nothing to accommodate us. He told us to come back Sunday through Thursday and they would honor it. Let me reemphasize that nowhere on the certificate does it say not valid on Fridays or Saturdays. We told the GM that the only reason we came to this restaurant and spent as much as we did was because of the gift certificate and will let it be if he at least would comp us our drinks or an appetizer. The GM proceeded to tell us that he didn’t care about our certificate and would do nothing for us and would call the cops on us if we didn’t pay the full bill. We paid the full bill and left very unhappy and will not be returning.
Service wasn’t bad when we got there when the place was empty. Once it picked up our waitress was nowhere to be found. Sushi was good but small portions and overpriced. If you have any troubles with your meal or service, do not expect their management to do anything for you. The GM should be fired. He will run the business to the ground and if he treats customers the way that he does.
DO NOT GO HERE!
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