I checked in around 8:30 pm. I was staying for three nights. First, they give you an almost unrecognizable photocopy of kitchen equipment, cutlery, etc. and ask you to put an x on what you might need (like a glass!). Second, they put a woman traveling alone in a ground floor room that has externally-facing doors...that should've been my first warning. The room smelled awful...like someone had lived there for a month and had been cooking fried food. I should've just asked for a new room at this point but I didn't. Then, a homeless person knocked on my door asking to be let in. I told her to go away and called the front desk. She "had to call the manager" (there is no manager on site after 7pm). The manager apparently tried to call my room, but the phone never rang. I called back after about 10-minutes and again asked to be moved to the main building on the second floor. After another10-minutes, I called the front desk again. The manager apparently said that they wouldn't move me. The homeless person came back two more times! The third time, the person said that she had just been released from prison! Another call to the front desk and there was NO ANSWER so I called the police. They showed up, walked me to my car and the hotel is theoretically processing a refund.
I would NOT stay at this place ever again. It's smelly, dirty, old and needs some serious renovations and most importantly, is unsafe. Besides random homeless people knocking on doors, there were wires hanging out of the wall where the smoke detector should've been.
The general manager's name is Rohit Sharma and apparently, he doesn't find it important enough to move a guest to a different room when her safety is threatened. He should be fired. I plan to file a complaint directly with the hotel.