I found that their staff was not exceptionally friendly upon arrival. I arrived late at night, around 10pm. I was upgraded because of my arrival and the room already being paid for. After leaving the front desk, parking and attempting to enter the building where my room was I had to return to the front desk with my luggage because my key did not work properly. This was a hassle for me because I had to walk quite a distance outside to get back to the front. The staff did not apologize for the inconvenience, which would have been the polite thing to say. Also, arriving this late meant parking was slim.
The room itself was very nice, bed comfortable. Although I didn't like that the charge for the small Crystal Geyser water bottle was the same as the Voss water bottle. The Voss was a much bigger size and I thought the Crystal Geysers were free.
- Official Description (provided by the hotel):
- Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more less
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- Also Known As:
- Beverly Heritage Hotel
- Beverly Heritage Milpitas