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“A Mixed Bag” 3 of 5 bubbles
Review of Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
Ranked #5 of 20 Hotels in Milpitas
Level Contributor
138 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A Mixed Bag”
3 of 5 bubbles Reviewed June 18, 2013

This hotel is well located for the Silicon Valley traveler, but the Internet is way too inconsistent for this to be a dependable business hotel. One day it did not work at all, other days it worked, though speed was a problem. The rooms were very large and clean, but looked like someone's grandmother chose the decor. It is a good value in a good location, and overall a good experience, but with its challenges.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SBSTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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994 reviews from our community

Traveler rating
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    241
    109
    62
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Laguna Beach
1 review
5 of 5 bubbles Reviewed June 5, 2013

This really has become my "home away from home". I have been staying here for work-related visits for the past 4 years and always enjoy seeing my staff "friends", either behind the front desk, or at Brandon's Restaurant. I enjoy the work out room, tiki torch-lit outdoor jacuzzi and pool and the bar at Brandon's. The food is always excellent. And they have a full stocked bar, as well.

Room Tip: If you like morning sunlight choose the East side, but there is some noise from Montague Expressway...
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  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kihei, Hawaii, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

I felt like I'm staying at a 5 star resort. everything I needed was there. The room came with a separate living room and office area. There was a well equipped gym (and I'm very picky about gyms), very nice elegant pool and jacuzzi. They have a restaurant on their premises that had one of the best breakfast buffets I've ever had. The server at the restaurant was so nice that I was compeled to give him a very big tip. All of this for under a 100 dollars! I wish they had one of these in every city.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cjvosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
2 reviews
5 of 5 bubbles Reviewed May 25, 2013

I found out about this hotel through a family member who was visiting from out of town. They booked the hotel because it was very close to the family home and right in the center of the tech business and shopping that Milpitas has to offer. After visiting them there once we were amazed at the trendy interior, very friendly staff, awesome pool and hot tub, and the price( cheaper on the weekends due to a lot of business travelers during the week) Needless to say, this became our families weekend retreat. We bring the kids to swim or relax in the suite that has two TV's-very important if you have tweens. During a recent stay I discovered an issue with the hot tub that was beyond their control but their wonderful staff was very kind and understood that we came to enjoy the pool area, they gave us a redo (Comp Night) the following weekend when the hot tub issue would be resolved. That is what I call going above and beyond for a guest!

Room Tip: Go for the Concierge upgrade if your going with the family there are so many snacks for the kids you...
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leiana Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 11, 2013

Friendly, helpful staff with an excellent complimentary shuttle service within 5 miles so covers most Cisco buildings plus airport. Homely feel, good food and happy hour drinks offers at Brandon's Bar. Lovely pool too.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Durdhamite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kloten, Switzerland
Level Contributor
226 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed April 18, 2013 via mobile

The Beverly Heritage has his best Time since a while behind but the Hotel is great located if you have some business to do in the silicon Valley. Clean rooms and friendly staff but the breakfast is realy belowground - take the starbucks arround the corner - more nice coffee and food

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mschrofe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed April 14, 2013

This isn’t my first stay at the Beverly Heritage Hotel in Milpitas and it won’t be my last, however that being said….this past weekend I booked a room on the Concierge Wing of the hotel since my guests and I needed a little extra space for visiting.
Unfortunately, the hospitality was sorely lacking in the Concierge Room. The room is normally stocked with juices, water, milk, yogurt, trail mix, granola bars, fresh fruit, hot water for tea, etc…This weekend the hot water dispenser carafe was empty, there was one brown banana, there was yogurt but no spoons to eat the yogurt, there was one granola bar when we arrived and when it was gone, they were not replaced. There were always crumbs on the counter and the tables were not cleaned up as well. Not sure what is happening there but will not be booking a room on that wing for a good long time.
Although I do like this hotel and am always quite satisfied, I felt that I needed to share my experience with this particular area of the hotel.

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Renee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta Silicon Valley San Jose

Property: Sonesta Silicon Valley San Jose
Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Phone Number:
Location: United States > California > Milpitas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas

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