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“Really improved - vibe very good”

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Sheraton San Jose Hotel
Ranked #4 of 20 Hotels in Milpitas
Certificate of Excellence
Reviewed December 19, 2012

Have stayed here in the past, as it close to our corporate headquarters, was a tired kind of property, kind of sleepy and generally not the greatest experience.

Not sure what happened - but place is still the same - vibe is different. Gym has been moved - larger, sunnier, more equipment - its good. Club Lounge - good stuff served; staff are humming - like everyone is very friendly and welcoming which kinds of makes you feel better when travelling far from home; and the bar was rather hopping last night - we had a business meeting and decided to stay there an nosh on the appetizers rather than going anywhere else. Wine sampling event was great - apps are good - although some healthier options would be a good idea.

  • Stayed: December 2012, traveled on business
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Thank roxygirl100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlangley, General Manager at Sheraton San Jose Hotel, responded to this reviewResponded December 20, 2012

It is great to know that the changes we have made to improve our services are being noticed by our guests. We are continuing to focus on improving which have made our team proud and happy to be a part of the San Jose Sheraton.

Thank you for your feedback! We look forward to your next visit with us!

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Reviewed December 15, 2012 via mobile

Big room, very comfortable double beds. Big flat screen tv with heater. Bathroom is spacious and very clean indeed. I am very grateful of the hot shower after returning from the chilly weather near to 17 mile pebble beach. Only disappointed at the availability of wifi is on paid basis. Also location is less favorable and out from basic amenities.

  • Stayed: December 2012
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Thank Jaunesk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlangley, General Manager at Sheraton San Jose Hotel, responded to this reviewResponded December 20, 2012

Thank you for taking the time to provide us with feedback from your recent stay here at the San Jose Sheraton Hotel.

Although WiFi is a paid service in the guest rooms, there are several other areas of the hotel where complimentary WiFi is available, such as in the lobby and in the restaurant. We also have the Link at Sheraton where you can have complimentary use of the computers, if you are a registered guest, and the capability to print documents as you go.

Depending on your reasons for visiting the area, the hotel location can be viewed differently. It is conveniently located close to many of the Silicon Valley business offices which makes it very accessible for the business travelers. There may be a need to have a car, if you would like to explore San Jose or the rest of the bay area; however, parking is complimentary, which is rare in many hotels.

We are happy that you enjoyed your stay with us and we hope to see you again!

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Reviewed November 16, 2012

I was here for a mere 12 hours. A quick overnight stay for clients within the vicinity. It's a Sheraton, which means your largely guaranteed a great night's sleep. This night was no exception. The location is actually very convenient for the San Jose, Santa Clara area.
I found the staff lovely and even though I wasn't here for long, I've got a good enough feel about this place to use it again when I'm next here.

  • Stayed: November 2012, traveled on business
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Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlangley, General Manager at Sheraton San Jose Hotel, responded to this reviewResponded November 19, 2012

Stevenjnb,
Thank you for choosing to stay with us here at the Sheraton San Jose Hotel!

We are happy to know that you enjoyed your stay with us and that we were able to provide you with a good night's rest.

We look forward to having you again, and hopefully for a longer time next time.

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Reviewed October 25, 2012

I stayed at this hotel for my business trip for 13 nights. I had the club floor room on the 9th Floor. The wonderful thing was the breakfast and snacks offered in the Club Lounge. Service was wonderful, especially by Ms. Marietta Gardner, who was warm and friendly.

The pool supposingly to be a heated outdoor pool, could do with the temperature setting adjusted a few degrees warmer.

Overall, it was still a nice stay for me.

  • Stayed: September 2012, traveled on business
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1  Thank ken_compassvale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

If you have a business meeting nearby in San Jose or the Silicon Valley, or are going to a late concert at HP Pavilion in San Jose, this is a good spot to rest overnight. The hotel is about an 8 minute drive to downtown San Jose. The hotel rooms are very clean, and the Suites have an additional living area with wet bar, sofa, big TV and side table. The beds are super comfortable, which you anticipate if you've stayed at the Sheraton brand before.

Tips:

1. The breakfast buffet is a great value. There are the typical hot dishes like eggs, bacon, sausage links, pancakes, french toast, along with fresh fruit, steel-cut oatmeal, cold cereal, bagels and pastries. The breakfast buffet will fortify you for the day head.

2. The hotel itself is located in a fairly nondescript area. Most likely you will have a car if you are staying here (and parking is free). There aren't many places walking distance from the hotel - the surrounding area is composed of various business parks and freeways. Be sure to map our your day in order to emerge from the hotel with a plan for business or leisure.

A good place to stay for business during the week, or with families on the weekend (there's a fun pool area.)

Room Tip: A suite for a little bit more money almost doubles your space, adding a living room and wet bar/tabl...
See more room tips
  • Stayed: October 2012, traveled with friends
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1  Thank RobSwims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

We stayed here for two nights whilst on a coach tour, it was a lovely hotel and we had a great room, very big and an extremely comfortable bed. Only thing was there wasn't anything else around there we could walk to (as we had no car), but a 5 star stay.

  • Stayed: August 2012, traveled with family
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Thank Keith7285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlangley, General Manager at Sheraton San Jose Hotel, responded to this reviewResponded September 17, 2012

I am glad to hear that despite your short stay, you were able to experience the Sheraton Sweet Sleeper bed , it is a truly comfortable bed that enables one to rejuvinate while away from home.
Although we are conveniently located to many of the Silicon Valley business campuses, it does pose a challenge for some who are on vacation to go around the area. When you come back to the area, I hope that you will choose to stay with us again and we can help you figure out public transit, which is located very close to us and we can always make arrangements for taxi service.

Thank you for staying and we appreciate your feedback!

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Reviewed September 4, 2012

Stayed at this hotel several times, due to proximity to work meetings. I am a gold SPG member, and somehow could never get any higher than the 4th floor (even thought I asked every time) out of the ~8 floors this hotel has - apparently, the top 4 floor are left to the Platinum members (really?!? 80 platinum members in a Milpitas hotel - I find that hard to believe).

Rooms are standard Sheraton - not very new, but have all the essentials.

Internet is horrendously slow - embarrassing really...

Ask for a room facing the courtyard - otherwise, you have highway noise all night...

So overall - basically ok, if you get a good room and you don't care about being in a low floor or super slow 'high speed internet'

Room Tip: Face the courtyard to avoid highway noise
See more room tips
  • Stayed: July 2012, traveled on business
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Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlangley, General Manager at Sheraton San Jose Hotel, responded to this reviewResponded September 11, 2012

Our close proximity to major businesses in the area and the free shuttle that we provide to service our guests to and from these businesses have made the San Jose Sheraton the hotel of choice for many SPG members who visit this area. The next closest Starwood hotel is about 6 miles away, which is why the hotel usually has a very high Platinum member occupancy especially during the weekdays. However, when available, we upgrade our Gold members too to an enhanced room.

We are currently working on upgrading our wireless access points so that we can alleviate some of the connectivity concerns of our guests. Thank you for providing us with your feedback, we appreciate it!

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Ln, Milpitas, CA 95035-7419
Phone Number:
Location: United States > California > Milpitas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Price Range: $126 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to The Great Mall, Levi's Stadium, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton

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