I booked my stay with some trepidation after reading some of the other reviews. I used an online service to reserve my room, and am very glad that I did. On arrival I discovered that my reservation had been mistakenly entered for the wrong days, though I can understand why, since it seems that new arrivals rarely come in on weekends.
The clerk was able to offer use of the business center, a PC in the Lobby, and once I printed out my reservation confirmation she not only fixed the errors with my reservation, but checked me in right away (it was 10 AM). The staff was always friendly and helpful, and very unobtrusive.
There was a full breakfast available in a nice little area above the Lobby, but I didn't take advantage of it, and so won't be able to offer any opinion.
My room was spacious and clean. A single king-sized bed dominated the room, and I have to say that it was the highest bed I have ever encountered. It has been many years since I had to climb up onto a bed, and the mattress was much too soft for my taste. My body sunk into the bedding so that my feet were elevated at all times, but I won't complain since this is a matter of personal preference.
The seating in the room was extremely comfortable, and honestly was my favorite part of the room.
There is much mention of the smell, which is expected, since Milpitas is located in a spot that will naturally have the wetlands smell because of its location at the South end of the bay. I have to say that there was no odor evident for the entire period of my stay.
The pool area is small, but clean and very nice. It was quiet while I was there, even though the hotel is surrounded by high traffic thoroughfares and freeways.
The hotel is in the heart of a business district and is surrounded by strip malls, and is only a short drive from the Great Mall (which was far smaller than expected). Get good directions though, because the Great Mall is anything but easy to find.
The neighborhood is a bit run down and I wouldn't recommend any late night strolls, but there was no evidence of a dangerous element or anything like that.
If you have reason to stay in Milpitas, I do recommend the Best Western Brookside Inn.
- Official Description (provided by the hotel):
- Experience the ideal location for your Northern California vacation or Silicon Valley Business trip. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Brookside Hotel Milpitas
- Best Western Milpitas
- Milpitas Best Western