Tonight is my first night of an almost week-long visit so I'm not yet qualified to give a review on my stay. However, I can say that if the customer service I received from Kelli at the front desk is any sign, then I'm in for a treat.
Kelli went above and beyond to help me with my reservation. This was just what I needed after a full 24 hours of travel, to include a canceled flight in Cincinnati. Kelli was courteous, polite and extremely attentive to my desire to get into a room so I could take a well-deserved hot shower! She also handled my reservations for my upcoming stays here on the west-coast.
I only wish that all hotels had front-desk personnel like Kelli. She is definitely representing Extended Stay America well. Keep up the good work Kelli.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Homestead Studio Hotel Milpitas
- Homestead Suites Milpitas
- Homestead Milpitas
- Milpitas Homestead Suites
- Homestead Studio Suites Milpitas