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Best Western Plus El Rancho Inn
Ranked #1 of 7 Hotels in Millbrae
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 7, 2014

Ok my stay was average. Customer service was great but my room was old and tired, 2nd floor of the 500 building. Actually had a popcorn ceiling. I heard from other guests who stayed in the rooms they have pictured on the website and here that they were very nice. So ask for a newly remodeled room. Really liked the complex layout and location. My pet peeve is not enough outlets and my room had none that weren't in use by the lamps tv etc. I know charging stations are a few dollars but please hotel people put them in every room....

Room Tip: Ask for a remodeled room facing the interior of the complex.
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  • Stayed: June 2014, traveled on business
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Thank parisryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 9, 2014

Thank you for your comments.

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1,270 - 1,276 of 2,053 reviews

Reviewed June 7, 2014

Stayed 3 nights. Close to Airport but in a quiet location. Regular shuttle bus service made it very easy to travel to Airport and to catch BART to downtown San Francisco for sightseeing and shopping. Room very good and clean with parking right outside door. Complimentary breakfast was all we required and the restaurant had a very good menu for an evening meal.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Ronald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 9, 2014

Thank you for staying with us and providing us your positive feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

You will not find better value for money for SFO hotels. I stay here everytime I am flying out of SFO. The first thing you need to know about the hotel is that it backs onto a major railroad and the locomotives blow their horns all night, it hardly matters which room you are in, you will hear them, but avoid any rooms at the back of the hotel, as you will not get a decent nights sleep.

As long as you get a room near the front of the complex, you will be ok. The restaurant is actually very good, as is the bar, although the same girl has been tending the bar there for years and she is not the quickest server in the world.

The fitness room is very well equipped and rooms, which is rare for a hotel like this. Usually the fitness room is an after thought, but not here. It is roomy and has plenty of equipment.

The pool is small, but nice. Word of warning though, it can get very busy with kids depending on the day.

I am happy recomending this hotel for a night if you are flying out of SFO in the early morning. They have a shuttle than runs 24 hours a day and takes about 15 mins to get to the airport. You MUST book the shuttle though, and you need to call them as soon as you land if you want to be picked up in good time.

They offer a complementary continental breakfast from 4.30 am, which is a nice touch and they have free wi-fi, which is good in the rooms, but patchy in the restaurant.

Room Tip: You have to ask for a room close to the restaurant.
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  • Stayed: June 2014, traveled on business
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Thank Nomolos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 7, 2014

We appreciate your comments. Thank you for staying with us. We're glad you enjoyed our fitness center.

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Reviewed June 5, 2014

This was a great hotel for our family of 4. Nice location, near airport and train station. Good breakfast available for FREE. They offer more selections in the main restaurant if you want, but we found the "departure snack" to be perfect, especially with Miss Effie greeting each guest. :) Also, room was cleaned each day, so no problems there. I heard the train once while walking to our room but never noticed it again. Btw, if you need a bite to eat nearby, try Peter's Cafe...friendly staff, good diner food, reasonable prices.

  • Stayed: June 2014
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Thank KeriLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 7, 2014

Thank you for your positive feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

We needed a hotel close to the airport as we were only staying a short time and would not have a car. This hotel has a great early morning shuttle and is so very close to SFO.
The room we had was very clean and super comfortable. There were a ton of pillows to choose from too. The breakfast was by far the best we've had. Muffins, scones, plus little egg quiche like snacks all from a local bakery. On site restaurant was very good as well for dinner.

Room Tip: There is a king bed room that has a separate bedroom with another large bed. Perfect for families.
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  • Stayed: April 2014, traveled with family
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1  Thank time43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 7, 2014

Thanks for staying with us and providing your feedback. We're glad you enjoyed our complimentary morning departure snack.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

We stay here before we go abroad. The staff, the driver, the food, and the rooms are very good. The motel is very close to the SF airport. The motel drivers work on time so we never worry about missing a flight. The restaurant is a pleasant room and has good food and service. The only rooms that are not so nice are the bottom floor rooms close to the check-in lobby.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank malcolmh495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 7, 2014

We appreciate your feedback. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2014

Been to many airport hotels and this is one of the best values. I also got rescued by Lucio Galvez last night when the trunk to my car wouldn't open. Imagine the hotel has a guy dedicated to assist with car services.

  • Stayed: June 2014, traveled on business
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2  Thank CaliforniaKris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwelranchoinn, General Manager at Best Western Plus El Rancho Inn, responded to this reviewResponded June 7, 2014

Thank you for your continued loyalty and we are glad Lucio could assist you with your vehicle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus El Rancho Inn

Address: 1100 El Camino Real, Millbrae, CA 94030-2015 (Formerly BEST WESTERN PLUS El Rancho Inn)
Phone Number:
Location: United States > California > Millbrae
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Millbrae
#1 Romantic Hotel in Millbrae
#1 Family Hotel in Millbrae
#2 Green Hotel in Millbrae
Price Range: $112 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus El Rancho Inn 3*
Number of rooms: 219
Official Description (provided by the hotel):
Closest Best Western hotel to SFO Airport, AAA 3 Diamond Rated, with full service restaurant offering complimentary daily departure snack from 4:30am - 9:30am. At the Best Western Plus El Rancho Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus El Rancho Inn will stand out among other hotels in Millbrae, CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus El Rancho Inn will provide you with the superior customer service that you are used to at any Best Western hotel ... more   less 
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Also Known As:
Best Western Plus El Rancho Hotel Millbrae
Best Western Plus El Rancho Inn And Suites
Best Western Millbrae
Millbrae Best Western

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