Booked a room with a Queen bed and kitchen from La Quinta's website and was given a room with a Queen bed and refrig/micro. What was odd about that room 309 was that there was a window covered with a blind between the bed and bath. And that if opened up from the bedroom, you would look right into the shower. Sorry, but I prefer to shower in private! Called the front desk immediately and asked about the kitchen first and was told that we had booked a standard Queen room. The rooms with a kitchen are all with King beds. Explained about the room descriptions from their website and they were kind enough to upgrade us to another room with a King bed and kitchen. That's the room you should get! With that room, free parking, internet, breakfast and an elevator, we have finally found our place to stay at during our future trips to SFO.
Dear Guest, We greatly appreciate feedback from our guest and constantly evolving to meet our guests expectaions. We are glad you enjoyed your upgraded room. We look forward to your next visit soon. Warmest regards.
I just want to say thank you to La Quinta Milbrae, my wife and 2 daughters traveled to San Francisco last week and stayed at this location. They don't speak any english and I was worried about that but they came back home safe and telling me how lovely the place was and how the young lady helped them so much cause she also speaks spanish. I just want to say thank you for taking care of my family. I would honestly recommend this hotel to a friend
Dear Guest, Thank you for taking the time to share experience of your family. We are extremely delighted that our staff was able to guide them so they could enjoy great city of San Francisco. We look forward to next visit soon. Warmest regards.
Location: Convenient to the airport.
Facilities: The room and public areas were clean and otherwise fine. There's an underground parking garage which was really convenient. We had asked for a room with a king bed and it actually came with a complete kitchen as a separate room- fully equipped with a regular sized fridge, stove, dishes and utensils. Breakfast was comparable to other hotel breakfasts, with hot and cold options. Wifi was free and worked.
Staff: Were fine- polite and professional.
Overall this hotel was clean, pleasant and right on for the value. It would be a good value if you needed the use of a kitchen.
Dear Guest, We greatly appreciate your compliments. Thank you for taking the time to share your views. Our King room with kitchen are very popular with business travelers on extended trip to facilitate and try recipe and feel at home. We look forward to your next visit. Warmest regards.
The staff went above and beyond to help me out, and welcomed me like an old friend, even though it was my first visit. Great advice on local transportation and an early check-in to a clean room when my flight arrived a little earlier than I expected. Efficient shuttle service to the airport just around the corner. I'd recommend this hotel to anyone making connections for flights, or even just visiting the area.
Dear Guest, Our entire staff is delighted to receive your compliments! Thank you for taking the time to share your experience. We look forward to your next visit, your home away from home. Warmest regards.