We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not pleased with this place!”
Review of The Dylan at SFO

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Dylan at SFO
Ranked #2 of 7 Hotels in Millbrae
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 10, 2007

No smile when we arrived. Elder man at the reception did need a while to find our reservation. We had an early flight next morning
and I asked if we could get breakfast (which was free ) so early.
He said no. When I asked again if we could only get coffee he
told me to make my own coffee in the room. This was not kind and friendly at all.
Our room was on the 3 rd floor. The elevator was so old and dirty -
I was afraid it would stop and let us wait for hours...

The room was o.k. and clean at first sight, but when we spilled
a little juice and cleaned it with a paper towel, the towel was black with dirt afterwards.

When checking out the next morning, I had a question about the bill which was answered in a very unfriendly way.

The pick-up service to the airport was in time
and worked very well.

We choose this hotel because of the location close to the BART
stop and the airport and the rate. But we would have better
spent some more money to get a nicer place.

  • Stayed: September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
1  Thank quiltlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (874)
Traveler rating
Traveler type
Time of year
Language
  • More languages

714 - 720 of 874 reviews

Reviewed October 30, 2007

I read most reviews for this property and expected basically a low-priced, "2-star" hotel. This is exactly what it is.

I found the room to be of sufficient size, clean, and very typical. The bathroom was a slightly different story with older, stained tub a very low ceiling and significant pathwork on the tiling. But, there was no problem with the hot water or other things working.

The location is excellent and very close to the airport and BART. I did not use the shuttle service. I was up very early for a flight and saw a security guard patrolling the parking lots which was nice since parts of the lots are hidden from street view.

The bottom line is this is an adequate stay for a low price. My wife probably would not have thought too much of it and I wouldn't recommend for a family, but for a 1-night business or pass-through stay, it seemed fine.

Stayed: October 2007
1  Thank WJN4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2007

For any traveller on a lay-over at SFO, this is a fantastic location. Anything and everything you could possibly need is within a very short walk -- BART station, drug store, supermarket, fast food, barber shop, shoe-repair shop, liquor store, Sees candy store (!!), Kinkos, hair salons, several banks, and a number of perfectly fine Asian restaurants. The motel is only two stops away on BART from Tanofran Mall in San Bruno, which has everything you might possibly need -- Target, Barnes & Noble, Sears, food court, etc.

The particular room I stayed in was attractive, very clean, and very quiet. The bed was exceptionally comfortable.

However. With the exception of a young woman who works reception here in early afternoons, the staff seems inexplicably crabby and snotty. A very definite attitude of "couldn't be bothered" prevails. Even the simplest question is met with a terse, barked response.

I'm not a fussy, prissy, high-maintenance customer. I certainly don't have outrageous expectations for a hotel/motel in this price range. But I was still very much displeased by the snotty attitude of the hotel's staff working there in the late afternoon and evening.

I mean, seriously. Does it cost a business any extra to treat customers as if they were human beings deserving of common respect?

In a nutshell: reasonable price for a fantastic location. A very fine place to stay if you can ignore the staff.

  • Stayed: October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Hamudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2007

  • Stayed: October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank JPinparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2007

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank winterjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2007

  • Stayed: July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank AirPirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2007

  • Stayed: August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank penglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Millbrae
0.9 mi away
Best Western Plus El Rancho Inn
0.6 mi away
Aloft San Francisco Airport
1.1 mi away
Bay Landing Hotel
Bay Landing Hotel
#2 of 12 in Burlingame
1,019 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
San Francisco Airport Marriott Waterfront
1.1 mi away
Millwood Inn & Suites
Millwood Inn & Suites
#3 of 7 in Millbrae
606 reviews
1.2 mi away
Hyatt Regency San Francisco Airport - Burlingame
Show Prices
Show Prices
Show Prices

Been to The Dylan at SFO? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Dylan at SFO

Address: 110 S El Camino Real, Millbrae, CA 94030-3121
Phone Number:
Location: United States > California > Millbrae
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Millbrae
#3 Business Hotel in Millbrae
#3 Green Hotel in Millbrae
#4 Family Hotel in Millbrae
Price Range: $131 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Dylan at SFO 3*
Number of rooms: 58
Official Description (provided by the hotel):
The Dylan at SFO, proud winner of the TripAdvisor Certificate of Excellence 2016, is a newly remodeled 58 room boutique hotel. They are conveniently located just 1 mile from the San Francisco International Airport (SFO) and feature a free SFO Airport shuttle bus to and from the airport. They are within 100 yards of the Millbrae BART/CalTrain station, gateway to downtown San Francisco and the Silicon Valley. Our delicious complimentary breakfast features hot items that change daily, including: bacon, sausage, eggs, omelets, casseroles and potatoes. We also offer other tasty options: fresh waffles, fresh baked muffins, scones, danishes & cinnamon rolls, cereal, oatmeal, yogurt, fresh fruit, bagels & cream cheese, toast, hard-boiled eggs, ham & cheese, juice and freshly brewed coffee. Complimentary fresh baked cookies, coffee and tea are available the afternoon. In 2017 The Dylan Hotel at SFO brought back mid-century modern with contemporary vibes through their recent remodel of the exterior, lobby, reception and breakfast room. The entrance is encased with eco-friendly siding and accented with a retro-feel hexagon patterned coreteen steel. Step into the lobby to the sound of subtle electronic jazz music quietly playing overhead as you take in the natural elements of the living wall and tree trunk table. Head to the reception, and enjoy the San Francisco murals behind the smoked glass and wood-grained shelving while checking in with our guest service agent. We offer complimentary Nescafe cappuccinos to enjoy while showing off your Scrabble skills on the giant wall game. In the morning enjoy a buffet breakfast featuring housemade granola, fresh baked muffins, waffles or some eggs and sausages along with many other goodies. While enjoying breakfast or waiting for our complimentary SFO airport shuttle, sit and admire the bigger than life sixties vibe wall art with starlet beauties and super heroes or just watch the wall mounted tablets streaming hip, retro movies. Their newly renovated guest rooms display the dreamy artwork of famous surrealist photographer, Thomas Barbey. Each guest room features all American made furniture with built-in USB, plush pillow top beds, 40 inch LED and much more. The newly renovated bathrooms have imported Spanish porcelain tile and rain showerheads. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Cheap Tickets, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your The Dylan at SFO reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Dylan At Sfo Hotel Millbrae
Travelodge Hotel Millbrae
Travel Lodge Millbrae
Travelodge Millbrae
Millbrae Travelodge
Millbrae Travel Lodge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing