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Aloft San Francisco Airport
3 people are viewing this hotel
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$134
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$134
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$134
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Reviewed August 5, 2019 via mobile
Ripped off good and proper !

Knew taxi for airport was about $40, receptionist even agreed. He arranged a cab, and then we saw good old American hospitality as he ripped us off charging over $70 for the 35min trip. What an absolute joke ! How to take the shine off a holiday on day 1. Thanks Marriott.

Date of stay: August 2019
Trip type: Traveled with family
Ask Spinny77 about Aloft San Francisco Airport
2  Thank Spinny77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco Airport, responded to this reviewResponded August 6, 2019

Hello Spinny77,
Thank you for your feedback with the our transportation choice. We are following up appropriately to ensure this does not happen again. Best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2019
My stay experience at this hotel

Unfortunately this hotel is going downhill recently, both in management and services. No room services here (confirmed with front desk), no robot, and the staffs here are in short (not enough people to serve customers). So expect everything to be inconvenient, such as check in and any guest requests, etc. The only good thing here is the housekeeping team here. Complete loss of money. Won't return again

Room tip: avoid this hotel at all cost.
Date of stay: July 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Ask Sabrina P about Aloft San Francisco Airport
3  Thank Sabrina P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco Airport, responded to this reviewResponded July 29, 2019

Hello Sabrina P,
Thank you for your feedback from your recent visit. We are disappointed to learn that you did not feel attended to during your stay, We Strive for providing memorable experience during your stay and provide the best level of service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019
Comfortable hotel near the airport

If you're traveling in/out of SFO and need a hotel nearby, this place is great. Well designed and comfortable rooms, great staff. The only downside is the location isn't convenient for anything else, but the airport. There's also sometimes airplane noise, but I personally like that, so it wasn't a bother. I would totally recommend this hotel.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Ask adamgbass12 about Aloft San Francisco Airport
2  Thank adamgbass12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco Airport, responded to this reviewResponded August 6, 2019

Hello Adamgbass12,
Thank you for great review, we are so happy you enjoyed our design. We hope to see again on your next travel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2019
Efficient and service

A very nice and urban like hotel very close to the SFO airport. You actually look at the runways 300 ft away. I slept with no problems at all.
An urban hotel with nice decor and a very efficient service oriented reception.
Room was very nice and light and bathroom large and inviting.
The evening bar and restaurant was nice and the idea with many games to use during the stay was nice.
Good pool area and very nice work out facilities.
Easy access to SFO and Burlingame.

Room tip: I like to watch the airport with all the vibrants. Choose a room with airport view.
Date of stay: July 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Ask johanm92 about Aloft San Francisco Airport
2  Thank johanm92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco Airport, responded to this reviewResponded August 6, 2019

Hello Johanm92,
We are happy you were enjoying your stay with us and utilizing the games and the bar as well. We hope to see again on your next travel.

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Reviewed July 5, 2019
Great Airport Location

To make an early flight, I booked a night at the Aloft. These Marriott hotels are trendy and a great place to spend the night. The staff is extremely friendly and I was there the night they had a fire alarm and evacuated the building. It was a false alarm, but employees were outside handing out blankets, and items to keep guest warm.

The hotel offers a free shuttle to SFO. I'd recommend this location to anyone needing quick access to the airport.

Room tip: As for a high floor room that is south and not facing the airport
Date of stay: June 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Ask JimH_Tarheel about Aloft San Francisco Airport
1  Thank JimH_Tarheel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco Airport, responded to this reviewResponded August 6, 2019

Hello JimH_tarheel,

Thank you for choosing the Aloft and we apologize for the fire alarm noise. It was indeed false alarm but we thank you for commending our staff for handling the situation.

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