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“Demand a room far from the gym!”

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Aloft San Francisco Airport
Ranked #6 of 7 Hotels in Millbrae
Reviewed October 2, 2013

The hotel is nice, comfortable, and clean, but at 4:30 AM I was awoken in my 2nd floor room by a guy running on a treadmill in the gym on the 1st floor. By the time he stopped at 5:20 there was no way I was going back to sleep! Not exactly the best night of sleep before a meeting with the CEO... Either the gym should be located far enough from rooms that are sold that it won't bother others, it needs to be better sound proofed, or they need to restrict the hours so that others are not disturbed. I was offered another room to sleep in - which was nice but would not have been worth the effort as I would've been even more awake. I was also offered a free breakfast, which I appreciate, but that just means that my company doesn't have to pay for breakfast while I still have to go to work on little sleep...

Room Tip: Get as far from the gym as possible!
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  • Stayed: October 2013, traveled on business
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Thank Todd E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this reviewResponded October 4, 2013

We sincerely apologize that you were not able to sleep due to another guest in Re:charge. We hope your meeting with the CEO went well and that the rest of your time in San Francisco was pleasant. If you choose to give us another opportunity we will be sure to put you in a room away from Re:charge. Please contact me directly – Chris at Chris.Offutt@alofthotels.com

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623 - 629 of 840 reviews

Reviewed October 1, 2013

I stayed here for one night when I arrived really late at night and wanted a nearby hotel. The hotel is very close to SFO and there is a shuttle that will take you from the airport. unfortunately, our shuttle didn't show up but with a second call to the hotel, we were told to take a cab and the hotel would pay for it. That was a nice gesture. The hotel is very modern and fun-looking. I was most impressed with the cleanliness. The room and bathroom were spotless. no complaints.

  • Stayed: September 2013, traveled as a couple
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Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this reviewResponded October 4, 2013

We're happy to hear we met your expectations for your stopover in SFO. We apologize for the miscommunication with the shuttle, but glad it all worked out. Thank you for your review. Hope to see you again in the future!

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Reviewed October 1, 2013 via mobile

I was greeted by a lively lobby with friendly and attentive staff.
Quick check in, booked my wake up call and off to my room. Groovy enough but way down the hall( had a 30" suitcase dragging along) and facing into the beating afternoon sun. No bellhops here so back down to the desk and got a room on the other side of the hall ( ps... Not crazy booked or anything... Lots of open rooms). Settled in. Went to the loo... Smelled weird. But so tired I didn't care to move myself again. Read the perks; pool, self serve laundry( they don't mention you gotta pay so bring quarters) and a self serve food area in lobby. Go back down, check out pool and gym ( nice! ) and check out food. Salads, frozen entrees... Candy... Boring. Found out there is pizza, Chinese and sushi to order in from outside. Did that. Had to come back down to lobby to get it cuz they don't go up to rooms. Slept well, nice bed. No wake up call. Shuttle was 8 minutes late. Overall, iffy. Hope the SPG group cleans up the loose ends. Would like to come back for the pool.

  • Stayed: September 2013
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Thank HongKongTania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

This hotel chain is a good one so dont get me wrong on the negatives. Staff is always great, rooms are modern and clean and you get free internet. The negatives are with respect to food choices. They are very limited and if you are a business traveler arriving late, you have bar food options which are pretty thin. Good hotel, but could be better.

  • Stayed: September 2013, traveled on business
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Thank KMNDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013 via mobile

I loved the look of this hotel! It is very modern and had friendly staff. Their is a bar downstairs as well as a small cafe. There is a nominal daily fee for parking. The location is great. You can see the bay and the airport across the street. There are many food choices right around the corner within walking distance. Definitely recommend this place!

  • Stayed: April 2013
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Thank AJCC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

visited San Francisco for the first time, stayed at Aloft San Francisco near the Airport. Complimentary Airport shuttle that is about 10 mins away at the most. Hotel staff are friendly, and attentive. The rooms were clean and the bed is very comfortable. Although they don't offer complimentary breakfast The Westin Hotel which is across the parking offers hot breakfast for around $22.00 a bit steep, but it was nice. They have a option to turn down room service and you get $5.00 towards your next trip to any Aloft Hotel. I turned it down and received the voucher since I was only there for 2 nights. Overall nice hotel.

  • Stayed: September 2013, traveled with friends
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Thank Prissya55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013 via mobile

Great fun place.. Accommodating service.. Great price.. Very chic .. Beds were very comfy.. In and Out Burger is close by so that's a plus. The pool was really cool.. Definitely recommend this place.. Close to downtown

  • Stayed: September 2013
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Thank CiaoBella0215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Aloft San Francisco Airport, responded to this reviewResponded September 23, 2013

Thank you for sharing your comments about your stay. We're happy you liked our style and that you slept well in our signature Aloft bed. Take care and we hope to see you again the next time your travels bring you to San Francisco.

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Additional Information about Aloft San Francisco Airport

Address: 401 E Millbrae Ave, Millbrae, CA 94030-3111
Phone Number:
Location: United States > California > Millbrae
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Millbrae
Price Range: $128 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Francisco Airport 3*
Number of rooms: 253
Official Description (provided by the hotel):
Located only a half-mile from the airport, the Aloft San Francisco Airport hotel offers guests bright modern rooms with all the amenities including complimentary wireless internet access. Overnight parking is $23.00 Per night ... more   less 
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