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Fairfield Inn & Suites San Francisco Airport/Millbrae
Ranked #7 of 7 Hotels in Millbrae
Reviewed January 1, 2014

Front desk is not helpful. I arrived with tons of luggages and the staff was not helpful to find me a spot to park my car in the hotel. She said carpark is full and I have to park outside along the main road. This means I have to unload all my luggages to the room which is so unnecessary afterall I am checking out next morning to catch my flight. The bed mattress sinks in the center.

Thankfully I had a good experience with the one in Capitola. Otherwise, I would think all Fairfield Inn has that level of service.

Room Tip: Go to another hotel.
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  • Stayed: December 2013, traveled with family
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1  Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice250, General Manager at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded January 2, 2014

On behalf of the entire staff at the Marriott Fairfield inn & Suites SFO, we would like to apologize for your unfortunate experience at our hotel. Our beds are only three years old and our one of the highest rated beds in the hospitality industry; therefore, we appreciate your feedback and will investigate whether the bed in your room is in need of replacement. As for the parking, we do sincerely apologize about the situation that occurred during your stay. The hotel had a large group of individuals staying at the hotel. Unbeknownst to the hotel at the time the rooms were booked, each room that was rented to the group had an average of two to three cars per occupied room parked at the hotel. Since the hotel was sold out during your particular stay, the parking lot was in fact completely filled. We have never experienced such a situation before. However, we have since implemented procedures to avoid such adverse situations in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 - 213 of 457 reviews

Reviewed December 15, 2013

Over the years, we've stayed in a number of hotels near the San Francisco Airport. This one beats the rest for location and value. It's as close as the higher priced, high-rise hotels, but if you're just staying overnight before going on, what more do you need than friendly, helpful staff and a clean room in a good location? It's not only convenient to the airport but in walking distance to shops, a post office and restaurants. And it offers suites, so you can spread out, repack, watch TV, have a little privacy from your partner if needed, whatever comes to mind in such nicely expanded space. This will be our choice at SFO from now on.

  • Stayed: December 2013, traveled with family
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Thank RuNanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

Selected just for location near SFO and Marriott Points. Threadbare. In kind of sketchy neighborhood. Flanked by a Taco Bell and car repair shop.

Linens smelled musty, water tasted metallic, bathroom floor slimy, bathtub slippery. All big negatives.

Even upgrade to suite brought nothing you would Exocet except more televisions and space.

Stayed: December 2013, traveled on business
2  Thank KARXPRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

I stayed at this hotel truly for transit purposes.
The hotel offers airport shuttles and it's only a 10 min drive (or even less).

My room was pretty big, and it was clean and well kept.

I think restaurants in the area aren't that great (so overpriced!) but at least you have a few options to choose from.

Overall, it's a good airport hotel.

Room Tip: I don't really have any tips, I think all rooms pretty much the same.
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  • Stayed: July 2013, traveled as a couple
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Thank Maisreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

We stayed here one night before flying out at 6 am the next morning. The location is surprisingly quiet; we heard no airport noise while we stayed there. The impeccably dressed shuttle driver left on time at 4:35 am and was professional and cheerful. We missed the hotel breakfast by leaving so early. While this hotel is a little dated, it was clean and pleasant. There are some restaurants across the street if you are without a car, as we were. Just a little farther down the street are more stores, drug store, grocery store, etc. We were staying free using points, so I can't say if this hotel was priced well or not.

  • Stayed: December 2013, traveled as a couple
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Thank DesPeresGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

I spent a week here recently and I have nothing bad to say about the property. It was my third time there and I'd definitely return. Room was clean and relatively quiet with the exception of occasional noise from the airport when planes were taking off in a certain direction, but overall, a very pleasant stay. On the plus side there are some very nice restaurants nearby (Asian/Thai/Italian) just a short walk away and there was a Peet's Coffee nearby as well. Parking is convenient underneath the property. It is very convenient to the airport as well. The staff was very friendly and helpful whenever I needed anything. There is also a train station less than a mile away which is very convenient.

Room Tip: I'd ask for a room away from the street if possible. The three times I have stayed I have been o...
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  • Stayed: October 2013, traveled on business
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Thank Woodchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

$279/night for this place? Seriously? Rooms are small and old. Bathroom sink was rusty. Train went by and shook my room. And not a great location either.

I don't plan to stay here ever again. The front desk staff was nice...that's about the only good thing I can say about this property.

Stayed: November 2013, traveled on business
2  Thank ImJohnHime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites San Francisco Airport/Millbrae

Address: 250 El Camino Real, Millbrae, CA 94030-2608
Phone Number:
Location: United States > California > Millbrae
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Millbrae
Price Range: $121 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites San Francisco Airport/Millbrae 3*
Number of rooms: 85
Official Description (provided by the hotel):
The new Fairfield Inn & Suites by Marriott is conveniently located just one mile west of San Francisco International Airport and twelve miles south of Downtown San Francisco. The property is within minutes of popular attractions such as Candlestick Park, AT&T Park, Fisherman's Wharf, Pier 39, Union Square, and the Golden Gate Bridge. Silicon Valley and Oakland are only twenty minutes away.Complimentary amenities with each stay include Fairfield Inn's signature Early Eats Breakfast Buffet, free airport shuttle service and free printing, faxing, and copying services in our Business Library. All of the hotel's guestrooms are oversized and have a separate living and sleeping area that are decorated in warm contemporary colors. Each room is equipped with free high-speed internet access, two 32" flat panel televisions, a microwave, a refrigerator, and a large executive desk with an ergonomic chair. After a hectic day of travel or business, guests can unwind in the hotel's therapy outdoor whirlpool spa or workout in the hotel's fully equipped executive fitness room. The Fairfield Inn & Suites by Marriott's also within a very short walking distance to both historic Downtown Millbrae and the Millbrae BART and Caltrain Station. Historic Downtown Millbrae has a large collection of boutique and antique shops, restaurants, spas, national retailers, and entertainment. The Millbrae BART and Caltrain Station provides convenient and inexpensive Caltrain and BART train service to Downtown San Francisco, Oakland, Berkeley, and the Silicon Valley. Additional recreational activities such as golf, biking, hiking, rock climbing, and sailing are nearby. San Francisco and Napa tours can be booked from the hotel with free round-trip tour pick-up and drop off service from/to the hotel. Park Stay and Go Packages are available that include a one night stay with all amenities plus up to fourteen days of additional parking. ... more   less 
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Also Known As:
Fairfield Inn And Suites San Francisco Airport
Fairfield Inn & Suites San Francisco Airport Hotel Millbrae
Quality Inn Millbrae
Quality Hotel Millbrae

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