Staff does not know how to properly deal with customers presenting gift certificates. Gift certificates came only in denominations of $50 and $100. When the bill came to $112.86 the staff was not able to give a proper refund of the amount due back. They only wanted to give rewards points for change back. They should have been able to give back a smaller gift certificate, cash money, or a check.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites - Merced features 83 rooms and suites that include microwaves, refrigerators, coffeemaker, iron and ironing board, and hair dryer, as well as, complimentary wired and wireless high-speed internet access and plasma TV's with a complimentary premium movie channel and pay-per-view movies. We also feature an outdoor swimming pool and whirlpool, fiteness facility, Meeting Room and Executive Board Room, both with high- speed internet access. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn And Suites - Merced
- Hampton Inn & Suites - Merced Hotel Merced
- Hampton Inn Merced
- Merced Hampton Inn