Our room was sweltering HOT when we opened the door. The ancient window a/c unit with a clogged vent filter took to long to affect the room. We checked in late and that made it very hard to go to sleep. It was cooler outside in the night air and we probably could have slept better in the minivan with the windows down.
The sheets were clean but the beds are in need of major rehab. The mattresses are old.
The shower door was difficult to close. Even more dangerous was the bath room window. The latch did not lock and the window could be opened from the outside. I placed the soap dish in the window seal to limit the opening to make it impossible for someone to crawl through or at least I would hear them coming in the room. This compromised the safety of the room and is a major failure on the motel’s part.
Another thing, I booked the room through Priceline and I understand Priceline rooms are guaranteed for 2 people in the room. However, the motel policies that I got when I booked stated 2 children could stay in the room free as long as they used the existing beds. That brought our occupancy to 4. I still have the policies in writing.
Here is the problem. The bathroom had 2 towels and 2 bath clothes on the rack. The next morning we asked a staff member for 2 more towels and 2 more bath clothes. She said we could have 1 towel and we must exchange a used towel for the other. WHAT???!!! After a lengthy and exhausting effort, we finally got the towels. RIDICULOUS!! The last thing I want to do in the morning is to fight the staff for towels.
I booked this room solely on the tripadvisor reviews and, after really examining the reviews tonight (the night after my stay); they eerily begin to sound the same. Also, I noticed the one review posters and their associated broken English styles and they just started traveling with tripadvisor the same year of their one review. Could some thing fishy be going on here? Could there be faking reviews for this motel? I know this is a serious charge but it is my opinion. You are free to form your own.
I’m sure there will be some type of reply from the management to probably make excuses. Nevertheless, you never get a second chance to make a first impression. These problems are enough to keep me away forever.
My recommendation is that you take my terrible first-hand experience and choose some where else to stay.
- Official Description (provided by the hotel):
- Located near Highway 99, this hotel is just 3 miles from Merced County Fairgrounds. ... more less
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