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“Brilliant place to stay” 5 of 5 bubbles
Review of McCloud Mercantile Hotel

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McCloud Mercantile Hotel
Ranked #2 of 3 Hotels in McCloud
Certificate of Excellence
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Brilliant place to stay”
5 of 5 bubbles Reviewed October 23, 2012

Great place to stay - our room was picture postcard perfect and very comfortable indeed. The Mathis family made us feel very welcome with great ideas of places to go and eat and walks we could take. Breakfast in the diner is also a great treat.

Room Tip: All rooms look fantastic, all are different so picking one out would be impossible
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    212
    44
    3
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Phoenix, Arizona
1 review
5 of 5 bubbles Reviewed October 12, 2012

I received this review from one of my clients who recently stayed at the McCloud Mercantile Hotel 02OCT2012 and was completely blown away by the customer sevice,warmth and appreciation given by Kevin and Darlene. I knew when I spoke w/him on the phone that it woud be an awesome experience and he proved me right!

If you are heading up near Shasta, stay in the McCloud Mercantile Hotel. You will be graciously welcomed by Darlene and Kevin who manage the hotel, store and do all sorts of things. They are extremely helpful and very accessible and care about your well-being.

We stayed for 3 nights in the 1940's room which is spacious and comfortable. Very clean. Includes a large whirlpool tub. Bathroom is spacious and the fluffy towels just right. Beds are perfect. After an active day and bath or shower, you will sink into sweet comfort. Breakfast is included. Try the breakfast burrito at the Morning Star Cafe just behind the store.

I very much hope to return. I feel like I brought back some of the good feelings from our stay at the McCloud Mercantile Hotel.

You will love the infinite forests in the area. Hiking trails are a short drive from the Mercantile. Drive to the falls and hike around. Also, you will want to walk through the town of McCloud full of history. Read about the history in the McCloud binder found in the sitting room near the small kitchenette, common area. Kevin and Darlene are happy to make suggestions for your outings.

Room Tip: 1940's room which is spacious and comfortable. Very clean. Includes a large whirlpool tub. Bathr...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HotLivinginAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

We were with a large group of friends staying in varying rooms and B&B's in McCloud. My husband and I were upgraded, I think because of a reservation problem that had to do with another client. We had been booked in the pet room and didn't have a pet, hence, they switched us...is what I believe happened and our upgrade was the kind of room where you wanted to stay at least TWO nights, but we only had the luxury of staying one. The owners were extremely accommodating. Price of room included a $20.00 credit to a couple of cafes in the same building. Our breakfast was delicious. There is "nothing" to do in McCloud which makes it a great getaway from everyday life. The small selection of shops are good. The local restaurant, The Lodge, excelled at accommodating our large group on short notice. We have no negatives about our stay at the McCloud Mercantile Hotel.

Room Tip: This very old historic hotel has been remodeled and does have an elevator! There are no coffeepots...
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  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kjo5711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We like to stay in small town America on our regular trips from the UK and this has to now be one of our favorite towns. Everyone is really friendly and wanting to know why two Brits were there! The Mercantile was really comfy and the staff friendly. A great place that we want to come back to.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RichardandSally4542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

We stayed three nights at the Merc; the shower was a little quirky until you figured it out, and as early risers we could have wished the cafe opened before 8 AM, but other than minor details like that it was close to perfect. The owners and staff were very helpful. McCloud is the kind of place where drivers wave at you, and it's a great central location to explore north-central CA from; we drove to the falls of the McCloud River one day, around the east side of the mountain another, and to the old stagecoach route past Callahan and Ft. Jones on the third.

Room Tip: The Charles Miller room has a wide view of Mt. Shasta, even from bed. Highly recommended
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ronks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

We stayed here for two nights to get away from the city, the hotel is in a really small town but this was a big positive. There is an old firetruck, railway carriages etc beside the hotel and some gift shops in the town and a cafe with good food downstairs. The hotel is really well decorated, modern with a view to the past. We stayed in the Friday George room and we were very happy overall. I would however avoid this particular room because there is an extractor fan right outside the window which is fairly noisy when the cafe downstairs is open and was disappointing as we wanted to get away from construction noise from our neighbors for a couple of days. This room does have a view of Mount Shasta.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BobbyDazla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, California
1 review
5 of 5 bubbles Reviewed September 3, 2012

My daughter had her wedding reception here. The owners, Darlene & Kevin, were so helpful and went beyond the call of duty. All of our guest kept saying this is the most wonderful place to have a wedding reception AND the greatest place to stay. We had a stress free reception at a beautiful venue.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abbie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about McCloud Mercantile Hotel

Property: McCloud Mercantile Hotel
Address: 241 Main Street, McCloud, CA 96057
Phone Number:
Location: United States > California > McCloud
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in McCloud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — McCloud Mercantile Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
(Est. 1897) The McCloud River Mercantile is a Nationally Registered Historical Landmark, located at the foot of Mount Shasta. We offer beautifully appointed accommodations that reflect McCloud’s history from the 1890’s to the 1940’s. We offer spacious rooms with luxurious amenities you will not find elsewhere. Our rooms are furnished with antiques, unique decor pieces, and accessories that contribute to the historic restoration of this special hotel. ... more   less 
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