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“Beautifully Renovated Hotel in the charming town of McCloud”

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McCloud Mercantile Hotel
Ranked #2 of 3 Hotels in McCloud
Certificate of Excellence
Denver
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Beautifully Renovated Hotel in the charming town of McCloud”
Reviewed August 23, 2012

You can tell that the Mercantile Hotel is a labor of love for the owners, Kevin and Darlene. The work they have done to renovate this building is beyond impressive. On top of that, they are gracious and accommodating.

Each room has a character of its own. We stayed in the Arts and Crafts room. It is huge, spotlessly clean, and beautifully appointed. The windows face the back of the building with a lovely view of the trees. Rooms across the hall face the main street. This room is right off the common area (microwave, coffee, fridge, table, couches, games, small library). We liked that because it was convenient, but there is little sound proofing, so if you like it to be very quiet, then I would suggest asking for a room at the other end of the hall.

Things you may want to know:
There is no elevator and I did not find a hair dryer or iron. Wifi in the room is intermittent, but seems to work well in the common area. For the size of this room, storage was lacking. There was one small dresser and the antique armor did not quite cut it as a closet. There were no hooks and only one towel bar in the bathroom, and no shelving in the shower. For one night, this would not be an issue, but we stayed for five nights, so the lack of storage was kind of inconvenient. On the other hand, the decor, the double sink, and the amazingly comfortable claw foot tub made up for the missing amenities (and Kevin and Darlene said they would add hooks and a better closet).

The McCloud Mercantile Hotel is charming and so is McCloud. There is so much to do in the area or you can do nothing at all, sit on the porch, and watch the tiny world of McCloud go by. We loved this Hotel and we will definitely be back!

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank morris3445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

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Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Albany, CA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2012

We stayed in the "1940's Room". Perfect for 2 friends to share. Huge bathroom due to ADA requirements. The staff was very friendly and helpful. One of the beds was squeaky, but we told them in the morning and it seemed like they will try to fix it.
Overall, very pleasant. Would definitely go back.

  • Stayed July 2012, traveled with friends
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Helpful?
Thank jwck8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 31, 2012

We stayed in the wintu room. Very spacious clean great jacuzzi bath tub. Very friendly owners breakfast was fabulous in the cafe next door. We received a $20 credit each morning to purchase our meal. Close to the mcCloud Waterfalls . A must see! Close to Mt Shasta. Recommend Wayside grill great food and beautiful views

  • Stayed July 2012
    • Value
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Helpful?
Thank Paganness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 6 Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed July 30, 2012

I was very pleased with my stay at the McCloud Mercantile Hotel. The owners and staff are very friendly and accomodating. I stayed in GG's (Great Grandmother's) Attic room, which is not in the attic at all. All of the rooms here are on the second floor, including GG's Attic. This room has two beds and is spacious. The room was very clean. I loved the Essential Elements bath products. The room could be made more comfortable with a place to sit besides the antique wooden theatre seats. My room came with a $10 credit at the coffee shop downstairs where the food was divine.

  • Stayed July 2012, traveled solo
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Helpful?
1 Thank salesmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2012

The Town of Mac cloud is like stepping back in time.
To a time where there is no traffic , the people are nice, the corner diner is in full swing. Everybody knows each other , and at the center of all that is the Mc Cloud Mercantile inn, with its charming rooms, and many other old charming nooks , like a candy store or a coffee shop. and also new amenities like wifi and all.
Darlene and Kevin, the owners are most accommodating and nice.
I would definitely go back.

Room Tip: Each room has a personality of its own, each most charming in its own way
See more room tips
  • Stayed July 2012, traveled with friends
    • Value
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Helpful?
Thank Firoozeh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bton
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2012

Big, comfortable, interesting rooms, quiet surroundings, fun shops. Price is a bit steep, but includes $20 towards a wonderful breakfast, and the setting can't be beat.

  • Stayed July 2012, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank 1peregrine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, California
Level 4 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 18, 2012

This year, we decided to drive up 5 to see Lake Shasta and Mount Shasta on our way to the southern Oregon Coast. I wasn't too thrilled with the lodging prospects when researching where to stay near Shasta until I stumbled upon reviews for hotels in McCloud. I knew nothing about the area, but chose the McCloud River Mercantile Inn based upon Trip Advisor reviews. Thank you so much Trip Advisor Reviewers!!!

We booked the Railroad room which was the perfect room for our family of 4. When we arrived, we were charmed to see the owners sitting outside and our key waiting for us. After climbing the stairs, we were shocked to see how NICE our room was. It was decorated in a refined country style. With a spacious room, closet, desk with one queen and two twin beds. The bathroom was large with a clawfoot tub, nice shower and twin sinks. The towels were incredibly soft and smelled wonderful. The room was immaculate!

The only downside is that the rooms are upstairs in an old building. So guess what? You can hear your fellow hotel guests walking to their rooms from the main stairs. At one point, I actually thought there must be kids running around so I went out. No, it was just a clueless 26 year old man who didn't have much consideration. Anyway, you may want to consider ear plugs in case this crops up. I slept well and was not bothered by any noise after that.

They also give you a voucher to the restaurant downstairs. The food is fabulous! I had the huevos rancheros and would return anytime just to eat that! The portions are large, so order the half portion.

We chatted with some locals who tipped us off to visiting the falls. Make sure you visiit the falls--they were spectacular.

Lastly, our children are 9 and 11 and were fully welcomed. We would love to return!

  • Stayed June 2012, traveled with family
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Helpful?
Thank hollyhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about McCloud Mercantile Hotel

Property: McCloud Mercantile Hotel
Address: 241 Main Street, McCloud, CA 96057
Phone Number:
Location: United States > California > McCloud
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in McCloud
Price Range (Based on Average Rates): $$
Hotel Class:4 star — McCloud Mercantile Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
(Est. 1897) The McCloud River Mercantile is a Nationally Registered Historical Landmark, located at the foot of Mount Shasta. We offer beautifully appointed accommodations that reflect McCloud’s history from the 1890’s to the 1940’s. We offer spacious rooms with luxurious amenities you will not find elsewhere. Our rooms are furnished with antiques, unique decor pieces, and accessories that contribute to the historic restoration of this special hotel. ... more   less 
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