We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Inexplicably Bad Service”
Review of Inn on Tomales Bay

Inn on Tomales Bay
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Marshall
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Inn on Tomales Bay
Ranked #2 of 2 Marshall B&B and Inns
Reviewed April 20, 2011

We arrived on the property to find a note taped to the door of the house directing us to our room. We had trouble finding it, since we hadn't yet grasped that our room was on top of their garage--not what we'd envisioned. While we were looking, Bob, the innkeeper, drove past and barked at us that we were going in the wrong direction. Later we returned to the parking lot to find a woman getting out of her car, looking crossly over at us but not speaking; I assumed she was another guest and finally decided to introduce myself, only to discover she was the other innkeeper, Lynette! She couldn't have been less welcoming. Later we had several questions and requests but didn't feel comfortable contacting the couple, so we just kind of hunkered down in the room above the garage. Very nice view of the bay, but the indifferent--almost mean--reception made this the least inviting B&B ever.

  • Stayed: April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Dickinsheets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brett2011, Owner at Inn on Tomales Bay, responded to this reviewResponded April 23, 2011

This review is not quite accurate. First, when these guest made their reservation for Monday, April 11th 2011, they never showed up. We are a very small B&B with just three guestrooms, so in the meantime we had to turn away potential guest. The guest phoned the next day never
apologizing for not showing up the night before. She asked if she could reschedule for the following week April 18, 2011. I said "yes, no problem" and they re-booked. In 20 years in this
business we have often left "room directions" notes at the front door - never a complaint.
Because we are small B&B without any employees occasionally we have to run errands etc.
(all rooms are private suites with outside private entrances) We returned from our errands just as they had arrived, both my wife and I commented that they seemed unhappy or angry. So we said hello, showed them the way. They never filled out their breakfast menu, so we assumed they were not breakfast eaters. The next morning they got in their car and left without a word.
Their comment that their guestroom "was on top of the garage" is like saying your room at the
Ritz Carlton in SF is over the underground parking garage.

Bob
Innkeeper

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (24)
There are newer reviews for Inn on Tomales Bay
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

19 - 24 of 24 reviews

Reviewed August 21, 2009

The Inn on Tomales Bay is a nice place for a romantic, quiet getaway from the world. Yes, it is not the typical "inn" - but my husband and I found it nice to have so much privacy. The room was large with an amazingly beautiful view of Tomales Bay. If you enjoy peace and beauty - this is what you get here. The room was clean, the bed comfortable and the small fireplace added a nice touch. Having breakfast in the room was great - and the food was very good as well. Enjoyed the extra touches too- backpack (thanks! that helped for all the hiking!), games and books in the room.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank daisymay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2009

This place is not bad. The good. It is spotless and the bedding is comfortable, breakfast service in your room.The view is nice. The inconvenient. It is far from Point Reyes, so we drove around a lot. . There wasn't really a place to walk or sit outside. The cooking needs improvement. Oh and be warned, there is no cell service.

  • Stayed: July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank belilkana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2009

A lovely inn tucked away off the main road and so lovely and quiet. Nicely furnished room and breakfasts great - nothing too much trouble for the innkeepers, Bob and Lynnette. A great location for exploring Point Reyes and beyond. Loads of great walks and not too far from San Francisco either - the best of both worlds. Anyone who does not rate this place must be mad. Rooms are very clean and nicely furnished and guest towels white and fluffy putting most hotels to shame. Try this place and you won't be disappointed.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank goodtravelsWimborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2008

Inn keeper is friendly, but this really isn't an "inn" - they're just renting rooms. The living area, which has been used recently by smokers, is locked when the innkeepers are away. Quite minimalist in all respects - room, amenities, linens, breakfast. Truly an inn "of last resort". At $400 for two nights, we felt we had way overpaid. Yes, the view of the bay is very nice.

Stayed: August 2008
3  Thank julesdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brett2011, Owner at Inn on Tomales Bay, responded to this reviewResponded April 23, 2011

I apologize for taking so long in responding to this guest review. I didn't realize I had an opportunity to reply. I do remember these quest that stayed at our little Inn quite clearly.
All I can say is that my wife and I have owned our little Inn On Tomales Bay since 1991. Can you imagine the number of people that have stayed at our Inn over the past 20 years.
We feel that we are on vocation every single day. Getting up in the morning and looking
out on to Tomales Bay. Watching the seals swim by, pelicans diving in the bay, looking out over Hog Island, observing the Tully Elk across the Bay on Tomales Point. In this business, occasionally you are going to get a guest that just doesn't appreciate the beauty of the area. Thats all can say. I will leave the rest up to the readers to decide.

Bob
Innkeeper

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2012
Google Translation

  • Stayed: August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marie-Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Marshall
10.8 mi away
Bodega Bay Lodge
Bodega Bay Lodge
#1 of 5 in Bodega Bay
1,510 reviews
11.8 mi away
Inn at the Tides
Inn at the Tides
#3 of 5 in Bodega Bay
514 reviews
3.9 mi away
The Continental Inn
The Continental Inn
#1 of 1 in Tomales
89 reviews
Show Prices
Show Prices
Show Prices
12.5 mi away
The Lodge at Point Reyes
8.8 mi away
Valley Ford Hotel
Valley Ford Hotel
#1 of 1 in Valley Ford
117 reviews
11.3 mi away
Bodega Coast Inn & Suites
Bodega Coast Inn & Suites
#5 of 5 in Bodega Bay
210 reviews
Show Prices
Show Prices
Show Prices

Been to Inn on Tomales Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inn on Tomales Bay

Address: 22555 Highway 1, Marshall, CA 94940-9706
Location: United States > California > Marin County > Marshall
Amenities:
Fitness Center with Gym / Workout Room Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Marshall
Price Range: $125 - $200 (Based on Average Rates for a Standard Room)
Number of rooms: 3
Also Known As:
Inn On Tomales Bay Hotel Marshall

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing