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“Miss charged our credit card for $78 and yet to recive it back.”

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Ramada Marina Del Rey
Ranked #8 of 11 Hotels in Marina del Rey
1 review
“Miss charged our credit card for $78 and yet to recive it back.”
1 of 5 bubbles Reviewed February 10, 2013

Although clean and great location I am very displeased with the service of front desk. The credit card was wrongly charged and I have called all day yet my call keeps being forward. Very frustrated and feeling ripped off is the last impression of this hotel for me, I will never stay here again. Please be carful if you are staying here.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, February 20, 2013
Regarding the billing you received after your recent stay at Ramada Inn Venice Beach. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.

If you have any questions or need further information regarding any charges, please contact Corey Bouche directly at corey@ramadainnvenicebeach.com.

Once again, I appreciate you taking the time to contact us. We know you have many choices when it comes to lodging and we hope you will continue to choose Ramada Inn Venice Beach for your future travel needs. Please let us know if we may be of any further assistance.

Sincerely,

Corey Bouche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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481 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Buenos Aires, Argentina
1 review
4 of 5 bubbles Reviewed February 1, 2013

erMireya at the front desk has been efficient , patient and amiable . Her Spanish is very fluent and her suggestions on what to do here where excellent . Although it is removed from the beaches, I recommend the stay at this hotel .

Cristina

Argentina

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cris753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, February 20, 2013
Dear Cristina from Argentina,

Thank you for your recent review regarding Ramada Inn Venice Beach. I appreciate you taking the time to make us aware of your delightful experience during your recent stay.

It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Ramada Inn Venice Beach a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Ramada Inn Venice Beach.

Sincerely,

Corey Bouche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 1, 2013

My wife and I decided to go to Venice Beach for new years eve. This hotel was very close and clean. The staff was great. They gave us some fun ideas and places to go for the new years celebration. I think it was a great place, and at a great price. I expected a lot less for the price.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, January 9, 2013
Thank you for your recent review regarding the Ramada Inn Marina Del Rey. I appreciate you taking the time to make us aware of your experience during your stay.

I hope you had a great time for New Years and thank you for staying with us.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Ramada Inn Marina Del Rey for your future travel needs.

Sincerely,
Mr. Corey Bouche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dresher, Pennsylvania
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 9, 2012

This is my third time in the past four years that I have stayed here, each time for a five day period in early December. I actually cannot think of a single negative thing to mention, except that Internet service was slow at certain times of the day. Stated simply, the price is outstanding for the amenities. The rooms are exceptionally large, quiet, and fully renovated. The continental breakfast is decent. The front-desk attendants were pleasant and helpful. While the immediately surrounding area is very commercial, the location is ideal for easy access to LAX, I-405, and Venice Beach. A biking/jogging trail that runs through Marina del Rey begins right down the street. There is a large supermarket within walking distance, and you can get a quick, inexpensive healthy meal at a Mediterranean eat-in or take-out restaurant right next door.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CAJ45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, January 9, 2013
Thank you for your recent review regarding the Ramada Inn Marina Del Rey. I appreciate you taking the time to make us aware of your experience during your stay.

We are always pleased to receive praise and acknowledgments for our team members. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Ramada Inn Marina Del Rey.

Sincerely,

Mr. Corey Bouche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BELMONT
1 review
4 of 5 bubbles Reviewed November 14, 2012

Nice hotel...good staff...
We rented the Suite because it was all that was left...
It had two TV's and only one worked...otherwise, good quality.
We stayed two days then a week later, we were back in LA and stayed one more day, this time in the same room. We were able to fix the TV by the bed but then the other one went out. Hope you guys can fix this for the next people.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank AlfaDBelmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, November 16, 2012
Dear Alfa from Belmont,

Thank you for your review regarding Ramada Inn Marina Del Rey. We appreciate you taking the time to make us aware of your experience during your stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest takes the time to review Ramada Inn Marina Del Rey. Your comments will be shared with our entire staff.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Thank you.

Sincerely,

Corey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed November 11, 2012

The location is good. The rooms are reasonable. The parking is free. However, if you depend on the internet it could be a problem - and I depend on the internet to work at night. Per other guests, this wasn't a new issue - It seemed to be an issue that Mgmt was aware of - but not high on their priority list for a 'fix'.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiamiOlivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey B, General Manager at Ramada Marina Del Rey, responded to this review, November 16, 2012
Dear Olivier from Miami Beach,

Thank you for your review regarding Ramada Inn Marina Del Rey. We appreciate you taking the time to make us aware of your experience during your stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest takes the time to review Ramada Inn Marina Del Rey. Your comments will be shared with our entire staff.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Thank you.

Sincerely,

Corey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Marina Del Rey

Property: Ramada Marina Del Rey
Address: 3130 Washington Blvd, Marina del Rey, CA 90292-5551
Phone Number:
Location: United States > California > Marina del Rey > Venice
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Marina del Rey
#8 Business Hotel in Marina del Rey
#8 Romantic Hotel in Marina del Rey
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Marina Del Rey 2*
Number of rooms: 31
Official Description (provided by the hotel):
Ramada Inn Venice Beach Hotel is located in Los Angeles, California near Santa Monica Beach, Westwood Village, Century City, Marina Del Rey, Hermosa Beach, Malibu Beach and Los Angeles International Airport LAX. Shop at the new Santa Monica Place a specialty mall with stores like Burberry, Hugo Boss, Coach, Gallini, Louis Vuitton and much more. The world-famous Third Street Promenade is located across the street and known for its weekly farmers' markets, fabulous dining, terrific shopping and engaging street performers. ... more   less 
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Also Known As:
Ramada Limited Marina Del Rey Hotel Marina Del Rey
Marina Del Rey Ramada

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