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“Spetacular New Hotel!”

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Hilton Garden Inn Los Angeles Marina Del Rey
Ranked #6 of 11 Hotels in Marina del Rey
Certificate of Excellence
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Spetacular New Hotel!”
5 of 5 bubbles Reviewed July 31, 2013

We recently stayed at the Hilton Garden Inn in Marina del Rey for our anniversary. We live in south orange county and we were just looking for a nice stay-cation and we loved our stay at the newly remodeled Hilton. Everything was 5 star from the moment you walk into the lobby. You can tell they put a lot of thought in the overall design and you feel like you are at a resort. The room was very comfortable, we had a vaulted suite with a super comfy king size bed. Breakfast the next morning was awesome and we were just down the street from the main restaurant strip and super close to Venice Beach. The staff were all very friendly and the Manager Kenny was very helpful.
I don't normally write reviews this good, I was really impressed!

Room Tip: ask for the vaulted ceiling rooms
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bri-man2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
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English first
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 31, 2013

Very accommodating team here in this newer location. Can't say enough good things about how happy we were with the staff. We didn't eat there so no comments on the on property restaurant. The location provided easy access to all of the activities in the area. As with any Pacific coastal location, you have the marine layer to contend with until late morning/early afternoon, but that's just what happens in CA on the coast. No worries though as you're minutes away from inland locations with sun. Rooms were in nice shape and comfortable size. The beds were SUPER COMFORTABLE. More attentive vacuuming in the stairway would be an improvement, but that's just a picky comment and no one would ever describe the stairways as "dirty". The view of the harbor was nice to have. Overall, you can't go wrong with this location - Go!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Our experience at the Hilton Garden Inn (Marina Del Rey) was fabulous! My boyfriend and I stayed there for two nights while visiting Santa Monica and Venice Beach. This hotel is in close walking proximity to Venice Beach, good dining options, and a short cab ride to shopping and sidewalk cafes in Santa Monica.

The staff was remarkable! Laurie (and her colleagues at the front desk) gave us a very warm and friendly welcome upon arrival and recommended some great places to dine within walking distance. She gave us a few options based on what we described we were looking for. We felt like we were receiving top notch concierge service. Very approachable, knowledgeable, accommodating, and professional!

The room was very clean, and equipped with a modern bathroom and nice balcony with chairs.

We were very pleased with our stay at the Hilton Garden Inn and would absolutely return. Thank you to Laurie and the rest of the staff!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venetian_V_I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgwater
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 29, 2013

A brand new chic hotel with very comfortable rooms and helpful staff. The bar area is very relaxing in the evening and the breakfast is one of the best we had in the U.S.A The hotel is in a great location - highly recommended.

Room Tip: All of the rooms are of a high quality.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 29, 2013 via mobile

We highly recommend this hotel. The moment we arrived the staff were their to welcome us. Our room was very pleasant, clean and comfortable. There was a beautiful oversized shower, ultra quiet AC and flat panel TV. Dining was a pleasure with good food and great staff to serve us.
Our particular thanks to Kenny on the front desk who helped make our stay even more enjoyable.

Stayed July 2013, traveled with friends
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean W, General Manager at Hilton Garden Inn Los Angeles Marina Del Rey, responded to this review, July 30, 2013
We love to hear your feedback and especially when it comes to your interactions with our team. I'll make sure Kenny hears your positive comments in regards to his customer service!

We are striving to be the number one hotel in the area, and although we are not perfect, as no one can be, what makes us different is our people. They have worked so hard, even before we opened the doors, and have not let up one bit in their collective and individual efforts to set their service apart from all the rest.

We look forward to your next visit, and don't hesitate to contact me when you arrive!

Thanks very much,

Dean
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
2 reviews
2 of 5 bubbles Reviewed July 29, 2013

Do not stay here! Fire alarm went off during our stay, pool was dirty, no clean towels available in the afternoon, crappy, cheap a/c units in rooms that are loud, some rooms have no windows you can open (in Marina Del Rey!), breakfast buffet was out of most dishes, our room was not available when we arrived to check in and we were told to wait. This place needs some serious help. This place has some wonderful potential but they need to get their act together.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean W, General Manager at Hilton Garden Inn Los Angeles Marina Del Rey, responded to this review, July 30, 2013
I am truly sorry that you had such a difficult stay with us and, although we are new, we are better than this and it is very disappointing that we did not meet your expectations.
The team has been researching all your specific issues and I can assure you, we are addressing each and every one of them immediately as they are completely unacceptable.

We've had some extremely good feedback, especially in regards to how friendly and helpful the staff is, since opening at the end of June - which makes me confident that we can take very good care of our guests...as we clearly faltered this time around.

If you would like to discuss, please contact me directly and I would be more than happy to make your next visit a stellar one.

Thank you,
Dean Wolfe
General Manager
310/301-2000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
1 review
5 of 5 bubbles Reviewed July 27, 2013

Staff were amazingly helpful and friendly. The hotel was brand new and very clean and tidy. Hotel is in a great location of LA, very nice area of the city and a close walk to the Venice beach pier and canal area where there is great little restaurants and bars

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Los Angeles Marina Del Rey

Property: Hilton Garden Inn Los Angeles Marina Del Rey
Address: 4200 Admiralty Way, Marina del Rey, CA 90292 (Formerly Marina International)
Phone Number:
Location: United States > California > Marina del Rey > Venice
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Marina del Rey
#3 Business Hotel in Marina del Rey
#3 Romantic Hotel in Marina del Rey
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Los Angeles Marina Del Rey 3*
Number of rooms: 135
Official Description (provided by the hotel):
Pleasantly situated amidst the scenic Marina Del Rey Harbor and Marina Beach, the Hilton Garden Inn Los Angeles Marina Del Rey hotel is a business and leisure travel haven. Nearby local attractions, eateries and shops populate the surrounding area while the eclectic areas of Venice Beach and Santa Monica are just short drives away. LAX and LMU are also within easy access for added convenience. ... more   less 
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Also Known As:
Marina International Hotel Marina Del Rey
Marina International Del Rey

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