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“Outstanding staff make for a very nice trip”
Review of Jamaica Bay Inn

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Jamaica Bay Inn
Ranked #2 of 11 Hotels in Marina del Rey
Certificate of Excellence
Reviewed July 12, 2013

The family and I stopped here last night for a fun little overnight stay. From the Valet, to the reception desk, to the restaurant every person we met gave us service that was beyond professional and friendly. The hotel itself was quality from start to finish but it was truely the staff that made it over the top for us all. Count me as a very satisfied customer.

Room Tip: Get the bay view if you can.
  • Stayed: July 2013, traveled with family
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1  Thank ericnolanxtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shighland, General Manager at Jamaica Bay Inn, responded to this reviewResponded July 16, 2013

Dear Eric,

Thanks so much for sharing the experience you had at Jamaica Bay Inn! We really take pride in having the warmest, most genuine service in LA. Your recognition means the world to the staff. Thanks again and please do come back soon!

Best,

Shawn Highland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 - 754 of 1,272 reviews

Reviewed July 9, 2013

The location, staff, and service at Jamaica Bay Inn are WONDERFUL!!! We couldn't have stayed at a better property - from the moment we pulled up to the front of the hotel, the staff made our trip pleasurable. Our experience at the front desk was over the top thanks to Trema, the front desk clerk who helped us with everything and anything....and always with a smile, patience, and great attitude. Trema definitely set the whole stage for our vacation....she went above and beyond the call of duty to make sure we knew how to reach her at the hotel when we went out on our adventures in case we got lost or needed any help. The entire staff was always so glad to help, they seemed proud to work at this property and were willing to stand tall to represent it in a friendly yet professional manner. The property is clean, in a great location, and a great value for the price. Would HIGHLY recommend it and will definitely make this our "home" hotel if we happen to vacation anywhere near Marina del Rey again!

  • Stayed: July 2013, traveled with family
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2  Thank kacastaneda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shighland, General Manager at Jamaica Bay Inn, responded to this reviewResponded July 16, 2013

Dear kacastaneda,

Thanks for recognizing Trema! She and the rest of the staff here at Jamaica Bay Inn love to hear the feedback. All of us look forward to proudly welcoming you back "home" the next time you are in town!

Warmly,
Shawn Highland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

The 2 queen harbor view room was clean well appointed and brought the Caribbean in a subtle way. Close enough to the action & far away enough to get that resort feel. We wanted to take the shower home with us, lol.
Love it, chilling out watching the hummingbirds taking a dip in the pool or relaxing in the jacuzzi, it's all right there. Mothers Beach is nice for a stretch or stroll the pathway.
There are a couple of malls in the area, so in case you need anything, they are less than a mile away. Gas, food, Bucks, Chico's,etc. Super convenient locale. There is a self park lot/option which requires a sticker & I actually saw one of the concierge patrolling the lot. The Beachside Inn is open to locals as is the beach, but somehow it all works out. Board your pooch if you have one & head to Marina del Rey to JBI, you won't regret it. ^_^

Room Tip: Room 223 faces the pool, excellent view as the the trees provide a bit of privacy. Once the patio do...
  • Stayed: June 2013, traveled as a couple
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Thank jepettosf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

This is the 4th time I've stayed here; I won't choose anywhere else ever again, because this place has it all! First off, Marina Del Rey has perfect weather. Next, excellent base camp...mere minutes from the main beach, Venice Beach, & neighboring Santa Monica. Also, few miles off, is 405...ready to take you off towards downtown L.A., Hollywood, Beverly Hills, etc.
This resort is new! Who doesn't love roomy rooms, balconies for fresh air & people watching (mother's beach & views of the marina are available). The rooms are all high-end, tastefully upgraded, pet-free & smoke-free. But wait, there's still more! The pool is really heated! Been perfect in February, & even this past 4th of July...where I could watch the fireworks from my balcony. Have never had better Hotel fare...from tuna tartare which was perfect, to the best chicken salad with real, just grilled juicy chicken...wonderful happy hour times/prices/menu. Even Cheescake Factory a short stroll away...couldn't tempt me from leaving this wonderfully comfortable resort. Bike rentals available... was able to enjoy a wonderful roundtrip to Santa Monica & back, along the Venice Beach Boardwalk. Book it & love it!

Room Tip: Upper two story structure facing Mother's Beach/Marina have best views. More costly, but worth...
  • Stayed: July 2013, traveled as a couple
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1  Thank loveditCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We stayed her with friends on a trek down the pacific coast highway from San Francisco. My husband wanted to see Venice beach on the 4th of July. It was crazy, as you could imagine.
I chose the Jamaica bay inn after reading previous reviews. I wanted to see fireworks from our hotel.
We did indeed see the fireworks. The hotel staff was extremely accommodating. I booked a marina room so that we could sit on the balcony and watch the fireworks. I definitely would recommend the balcony on the marina. The staff knew our names, what we wanted to drink and were very helpful on getting us around to different places. Todd, Alex and the restaurant manager (I wish I could remember her name...she had twins) made us feel special!
We also did the "touristy" tours of LA and stars homes.
If you want a good place to stay in the LA area for the 4th or any other time, I would highly recommend it. The rooms were spacious, the beds were comfy and the weather is great!

  • Stayed: July 2013, traveled with friends
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1  Thank spd054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shighland, General Manager at Jamaica Bay Inn, responded to this reviewResponded July 16, 2013

Dear SPD054,

Thanks for sharing your experience! We really strive the make Jamaca Bay Inn feel like home away from home. Nicci (the restaurant manager with twins) wanted to pass along how proud she and her staff are for being recognized! Please come back and visit again soon!

Warmly,
Shawn Highland
General Manager

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Reviewed July 7, 2013

A great addition to the options in Marina Del Rey. New, upscale, modern decor combined with the can't-be-beat location directly on the beach put this property ahead of its competition in the area. Rooms are spacious and well-appointed; restaurant was excellent; service was top-notch and room service was surprisingly quick. Pool was a little small but more than served our needs. No complaints here, highly recommend and will definitely stay again.

  • Stayed: July 2013, traveled with family
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1  Thank noellossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

Stayed her while taking my son to LMU, terrific experience. Spacious clean rooms with internet access and nice work space. Terrific staff! Warm and friendly and knowledgeable about the area and local services. Price was excellent, will definitely make this a regular stop and recommend to anyone visiting the Marina!

  • Stayed: June 2013, traveled on business
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Thank WiseTravler50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jamaica Bay Inn

Address: 4175 Admiralty Way, Marina del Rey, CA 90292-6299
Phone Number:
Location: United States > California > Marina del Rey
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Marina del Rey
#1 Romantic Hotel in Marina del Rey
#3 Family Hotel in Marina del Rey
#4 Business Hotel in Marina del Rey
Price Range: $255 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jamaica Bay Inn 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
While here, enjoy onsite dining at Beachside Restaurant & Bar, serving up California coastal cuisine with marina views, take a swim in our heated year-round pool and enjoy our location near Mother’s Beach, Venice and Santa Monica. ... more   less 
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Also Known As:
Jamaica Bay Hotel Marina Del Rey
Best Western Marina Del Rey

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