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“Great vibe, excellent service”

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Marina del Rey Marriott
Ranked #7 of 11 Hotels in Marina del Rey
Certificate of Excellence
Tampa FL
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great vibe, excellent service”
Reviewed October 28, 2013

I really liked this hotel. The lobby has a terrific vibe - great decor, and an amazing space outside called Glow with firepits at night. Didn't get to spend any time out there, but it looked so inviting.
Brian, a waiter in the restaurant gave amazing service. One morning my work colleague was talking about how an alarm went off in his room the night before and woke him up. Brian must have overheard him say it, and comp'd his breakfast - how great that he was paying attention, and was empowered to do that for a guest. The room was typical Marriott, nothing overly special, but the whole place had a great feel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmcoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 30, 2013
I'll be sure to share your comments with Brian and the rest of the staff, thank you for the great review. We really appreciate that you stayed with us and hope that you'll be back to visit again.
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1,132 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 4 Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 28, 2013

This was a nice hotel. The rooms were fine and the view and location excellent. One downside was that their internet went down due to a brownout yet, I still got charged for access. For the price, internet should be included. At $229 a night for 3 nights, paying more for internet seems like overkill. Bummer. Most nights were excellent sleep except for my last night when there was a Halloween party outside. Got loud. Hard to sleep. The next morning the 7th floor stunk of marijuana smoke. Ick. The hotel staff did a great job of getting rid of it.

The fitness facility was great and the staff more than helpful and accommodating. The restaurant in the hotel was ok. Good food, but took a while to get seated and get service.

Plenty of restaurants close by and from my room I could see Santa Monica pier and the ferris wheel - so it's pretty close to Venice and the Pier. Also, about 20 minutes to LAX.

Overall - a nice place and I would stay again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRaskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 29, 2013
Thank you for your review and for staying with us. I hope you let the front desk know that you were charged for internet when it was down? I really appreciate your feedback and will share it with the team can learn from it.
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Harrisburg, Pennsylvania
Level 6 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 27, 2013

I chose this hotel because of its location and its price, which was much less than similar hotels in Santa Monica. The room had a nice view of the marina, but was definitely older and could use some updating. The bathroom was fine but was not modern. My favorite part of the hotel was the friendly front desk staff. The hotel is well located, only a short drive to Malibu and Santa Monica.

Stayed June 2013, traveled with family
Helpful?
Thank SherryRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 29, 2013
You'll be happy to know that we are starting the update of our rooms in November. Thank you for staying with us and I hope you'll come back after the renovations are complete.
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San Diego, California
1 review
Reviewed October 26, 2013

Very unprofessional. They cancel events at the last minute and don't care about its customers. 0n 10/26/13 they cancelled the event I was attending two days before the day of the event and didn't notify us to cancel our reservations or cancel our trip. They ruined our day and many hundreds more.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brietycc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 29, 2013
Thank you for your feedback, I'm sending you a private message now.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2013

The hotel is in a great location. It is only a short walk from Venice beach and a short drive to Beverly HIlls, LAX, and West Hollywood. I didn't have the friendliest check-in expreience yet I was bombarded when I pulled up by the entire bell staff. There was complimentary water in the lobby however when I walked by at two different times both containters were empty. The room was fair sized, but there was no refrigerator in it so some of the drinks I brought with me couldn't be chilled. I found a clump of shaved hair behind the shower curtain and when I went to open the window shades there was no privacy sheer. The room I was in overlooked the whole pool so I couldn't open the window without people being able to see in. The hotel was nice overall, but they could use a little more attention to detail so I had to give it just an average rating.

  • Stayed September 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mncs1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 29, 2013
Thank you for staying with us and for your feedback. I will share what you've said with the team so that we can assure the details are attended to. Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Level 5 Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 21, 2013

We stayed at this hotel for 3 nights and absolutely loved it.

FRONT DESK: Amazingly friendly. Leslie was VERY welcoming and professional. She takes pride in her job and it shows. She could tell we were exhausted travelers and found a great room for us overlooking the marina. A few minutes after we got to our room, she called to make sure everything was satisfactory. We went out for dinner and when we returned to the room, there was a bottle of champagne and chocolate covered strawberries with a note from the front desk team. Note that we were not celebrating an anniversary or an event, so this was a completely random act of kindness from the front desk. THANK YOU for this lovely little surprise after a stressful week and a long day of travel -- we were so thankful and humbled by the sweetness of Leslie and her team!

ROOMS: Immaculately clean, spacious, comfortable beds, beautiful and spacious bathrooms, clean clean clean. Small balcony with sliding glass door. FYI/Notes: In-room coffee maker with the plastic pre-measured pod filters (generic coffee), and there is no fridge, microwave, or robes.

IN-ROOM DINING: Really good food, super fast delivery, reasonable prices.

HOUSEKEEPING: Friendly and very hard working. You can tell they take pride in cleaning the rooms. Even when it was a quick daily service, they left it squeaky clean for us.

POOL: Great pool area with lounge chairs, tables with umbrellas, nice big hot tub, plenty of towels, etc.

BAR/LOUNGE: Gorgeous outdoor bar area with fire features and candles. Friendly bartenders, nice selection of appetizers, etc.

VALET: Where do we even start????? This valet staff is EXEMPLARY. Never under-staffed, always professional and helpful, fast turnaround, accommodating, always welcomed us back, asked if we needed directions, bottled water, asked how our day/evening was, etc. Whoever does the hiring and training of this valet staff is knocking it out of the park. These guys rival any 5-star hotel valet staff any day of the week. NICE JOB.

We were looking forward to our stay at the Marriott, but were truly impressed at the level of service and the overall quality of this hotel. We visit the LA beach cities often, and this will now be our go-to hotel. Thank you for a wonderful stay!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank napa_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 22, 2013
Thank you very much for the detailed review. I'll be sure to let Leslie and the valet team know how much you appreciated their service. It's so nice to hear that we'll be your go-to hotel, thank you for staying and we can't wait to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 20, 2013

This hotel was recommended to us by someone who has stayed there several times. Since we had not been to LA before, we were clueless as to where to stay that would be convenient and safe. This was the place! The hotel was very nice, and the staff was very courteous. The bed was very comfortable. It was about a 5 block walk to the Venice pier (not Venice Beach). Along the way, on Washington St., there were many restaurants, not chains. We ate breakfast at the hotel restaurant. The food was good and the waiters were very attentive. We enjoyed our stay at this Marriott.
We received an email a couple days prior to our arrival inquiring if we had any special requests. Our only request was early check-in. We were not guaranteed a room would be available but they would try to accommodate us. Sure enough, when we arrived, our room was ready. Impressive!

Room Tip: I recommend choosing the deal that includes breakfast. If you pay separately, breakfast will cost ab...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Freehandeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, Manager at Marina del Rey Marriott, responded to this review, October 22, 2013
Thank you for staying with us, I'm so glad you had a wonderful stay and we were able to accommodate your early check in. Others will certainly benefit from your information about all of the dining choices on Washington Blvd. I hope you'll stay with us again.

P.S. Venice Pier is in Venice Beach, Muscle Beach is just north on the boardwalk if that's what you were looking for. Just let our concierge or staff know what you're looking for next time you stay with us and they'll be happy to help you.
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Additional Information about Marina del Rey Marriott

Property: Marina del Rey Marriott
Address: 4100 Admiralty Way, Marina del Rey, CA 90292-6207
Phone Number:
Location: United States > California > Marina del Rey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Marina del Rey
#7 Romantic Hotel in Marina del Rey
#8 Family Hotel in Marina del Rey
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marina del Rey Marriott 3.5*
Number of rooms: 370
Official Description (provided by the hotel):
Come explore a brand new hotel experience at the Marina del Rey Marriott in the heart of one of the most desirable coastal communities in Southern California, and surrounded by nearby Santa Monica, Venice and Playa Vista. With our brand new lobby, inviting outdoor lounge and spacious new guest rooms offering panoramic views of Marina del Rey, Southern California coastlines, along with city and mountain views of the entire Los Angeles basin, you'll find that our hotel is the perfect location.Located just 4-miles north from Los Angeles Intl airport (LAX), 3-blocks from the beautiful sandy beaches of world-famous Venice Beach and 2-miles south from Santa Monica shopping attractions, our hotel offers easy access to a variety of Los Angeles area highlights, in addition to providing access to over 30 restaurants within walking distance, making our distinctive location an ideal meeting and social destination while offering everything you need to relax or conduct business. ... more   less 
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Also Known As:
Marriott Marina Del Rey Hotel Marina Del Rey

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