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“Awesome!” 5 of 5 bubbles
Review of Sanctuary Beach Resort

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Sanctuary Beach Resort
Ranked #2 of 9 Hotels in Marina
Certificate of Excellence
GreenLeadersBronze level
Fairhaven, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Awesome!”
5 of 5 bubbles Reviewed October 19, 2013

The views are amazing and the rooms are very nice. We were right on the water, and could see whales right from out private balcony. The rooms are large, and have all of the amenities you need, including the most comfortable bed I have ver slept in. Wish we had stayed here for more than two nights.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Greg_DeCelles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 20, 2013
Thanks for leaving us a review. Always nice to see we have fans and supporters on the East Coast. When those chilly days set in, I want you to remember the time you had here!! Be sure to call us directly next time so we can be sure to set you up with another awesome stay!
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912 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

My husband and I stayed for three days in mid September . What a beautiful place
Our oceanfront suite was lovely, comfortable bed, fireplace and a great view of the pacific
Liked that cars aren't allowed near the villas a golf cart is provided for for getting around the property.
Each morning we watched the dolphins play in the surf as well as seeing whales not far off shore
The on site restaurant was okay
We each had a massage which was very good but I wouldn't call it a "spa"
Will definatly be returning

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lauren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 19, 2013
I think the name is pretty fitting too! Thanks for leaving us a review of your recent stay. I always know its a great time of year when I'm continuously responding to reviews that speak of the amazing marine life playing in the water just beyond our shore. Come back again soon for another delightful stay!
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San Jose, CA
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 16, 2013

My husband and I recently stayed one night at the Sanctuary Beach Resort and we loved it! We had a wonderful deluxe room on the second floor with a beautiful ocean view from the balcony. We were even able to see lots of whales from the balcony using the binoculars from our room.

The room was very tastefully decorated and very comfortable. All of the staff members from the front desk staff to the bellhop who took us to our room were very pleasant and professional. I spoke with the manager when making my initial reservation and he was great.

Thanks to everyone at the Sanctuary Beach Resort for making our stay so pleasant! We will definitely be back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 18, 2013
Thanks so much for the great review! We appreciate you weighing in on your experience with us. Looking forward to seeing you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

Sanctuary is built on the dunes north of Monterrey. You can't drive cars to the rooms...small chalet style structures with two or four units in each...you use electric carts. My partner thought that was very cool. I thought it was a bit silly. We are most of us born with the ability to walk and, with a couple of carts for those with mobility challenges and to get the luggage to the rooms, the carts are just unnecessary.

Our room was at one end of the complex (which is large) and as close to the water as could be. Second floor of the two-story unit, it had a large sitting room with a large patio overlooking the beach and the Bay and a large, open bedroom with a very elegant bed. The two rooms opened one to the other - no wall between them but a large desk-like structure separated the areas. The gas fireplace was a welcome touch - the evening breezes are cool.

The bathroom was amazing - three room ' suite' connected to the bedroom via sliding doors. In the centre - a large, well lit vanity area - two sinks, long mirror, lots of amenity storage. To the right, through another sliding door, the toilet and a five foot stall shower. To the left, (yep - another sliding door), a long soaker tub.

The sound of the ocean waves was very restful through the night.

Breakfast was delivered in a picnic basket and was fresh, tasty and satisfying.

We were disappointed that we had only booked a one night stay - in transit and on-the-road - and look forward to returning for a few days - check out the (very nice looking) spa and the lovely area around Monterrey.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ARV_51_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 18, 2013
Jump on in, the water’s just fine! Much appreciate you leaving your positive review of the resort. To be honest, after reading how much you loved the place, I’m disappointed you only stayed one night too! We’ll hopefully see you for the next stay real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 6, 2013

THE GOOD:
Stayed October 1 - October 4th in room 603 deluxe - oceanfront. When checking in we were assigned a golf cart - which is a lot of fun. Room was small but clean and modern looking. Good size bathroom with two sinks, separate toilet area and large closet. Tub / Shower combination. Small wet bar area that includes a small fridge, microwave, and sink. Fireplace is great and a wonderful way to warm the room on a cold night/cold morning.

The good part...the view. GET AN OCEANFRONT ROOM. It was beautiful. We slept with the doors open every night and listened to the waves. It was perfect. We could also watch the whales right in front of our room! Not many places where you can see that.

THE OK:
The bed - many said the beds were wonderful but ours was just ok. There was a big dent in the middle and kinda went up on an angle. The pillows were very large. (we asked for smaller pillows and they accommodated us)

As mentioned our room was small - you'll need to stay organized or else you'll be tripping over stuff.

There is no quality restaurant or breakfast onsite. The Hula Grill is there but I would equate this to an Applebee's type restaurant. We had dinner there the first night b/c it was convenient and it was ok. I would not return. They do not serve breakfast. We went into town and ate at McDonalds and Dennys.

All in all, this place is fabulous and we would definitely stay again. (we're already thinking of our next trip). It's far enough away from the main sites without being a too far to make it a pain to get to and from.

I read all the reviews on TA before booking and was skeptical based on some; as mentioned above don't be. This place is a nice, quiet, beautiful getaway that's also reasonably priced. Highly recommended by this couple.

Room Tip: Get an Oceanfront room! Room 603 is right in front of the fire pit which we didn't care for so...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JLR1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 18, 2013
Thanks for trying us out and liking the place while you were at it! Your comments are most certainly appreciated. A tip for your next stay… Feel free to ask the front desk for some good local dining options. We all have our favorites. We’ll hopefully see you soon for your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
turlock, cali
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

We stayed in Suite 610 which was oceanfront. The views were fantastic. These units are part of a Worldmark by Wyndham timeshare place although we booked our stay ourselves, not as owners of a timeshare. You are given a golf cart during your stay (if you have a room oceanfront) to drive to pool and restaurant or back to your car. Easy beach access. The rooms were nice, clean, and had daily maid service, room safe, robes, microwave, Keurig coffee maker, mini-frig. We had a couples massage while there...just average. Our bed should have been replaced already although not uncomfortable, but depressions evident. So many whales, dolphins, sea birds to watch. This is about 10 minutes to Monterey, 30 minutes to Carmel, but for the price the location is great. Close to Bayonet and Black Horse for golf. Restaurant on site (Hula's) was good (not great but convenient if you didn't want to leave the complex)...sushi and basic steak stuff. The view was worth the inconvenience of not being in the heart of Monterey.

Room Tip: Any 600 - 700 units are ocean front I believe. Suites have sitting area and are worth the extra cos...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Travel4GolfAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 18, 2013
Awesome pictures!!! Thanks for leaving us a great review about your stay. I can’t tell you how happy all this marine life activity has made all of us and I know it’s a treat for the guests! Just wanted to let you and our future travelers know that the resort and timeshare are separate operations. The room you stayed in was part of the resort, and the timeshare rooms designed a bit differently, are situated right behind ours. We look forward to having you come back! See you soon :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

We discovered this hotel by accident two years ago and it's only now that we decided to stay there. Oh! how much we have missed. We could only stay one night and wish we could have stayed the whole weekend but it was sold out. We will be back for at least two or three days. Furthermore we have friends who have a timeshare in the timeshare part of the resort and we will be back with them, too. There are 5 categories for the hotel: partial view deluxe and jr suite, ocean view deluxe and jr suite and oceanfront deluxe and jr suite. We had an oceanfront deluxe room (705 upstairs). Ocean front is the way to go so you are right there on the beach. We left the window open at night and we could hear the waves right there practically at our feet. Very romantic!
We did not try the on-site restaurant (Kula) because I am not into island style cuisine. I can't say anything about it. I will list now what the pros and cons of the place are:
PROS:
property is on the beach and isolated from the world allowing for a true retreat
Property is super clean and well taken care of; we could see maintenance people working to fix things.
Employees are friendly, helpful and service-oriented. For example, our coffee maker by Keurig was broken and within 10 minutes someone came to replace it with a new unit. The bellman explained how everything worked in details and he brought us Keurig size hot chocolate cup for the coffee maker when we told him we did not drink tea or coffee. One of the maids helped up roll up the curtains of our golf cart (you get a golf cart to go around the grounds). The front desk employees could be a little more warm and less robotic, but they are professional. The reservation agent on the phone was very friendly.
Large swimming pool and jacuzzi: all clean with well-maintained area. Pool and beach towels provided in room.
The room is clean and cozy, it's nice to have a fireplace. The view from the deck was wonderful. The bed was so comfortable it felt like I was at home. The bathroom has what one needs and the bathrobes add a touch of class. Lots of towels.
We liked having a safe and free wireless.
It was a nice touch to have a welcome bottle of wine although we don't drink wine. Still a kind thought.

CONS:
Not enough hangers in the closet.
What is it with the extra big closet in the bathroom with a tiny dresser and no clothes bar to hang clothes?
No counter space in the bathroom, not comfortable to put all of our toiletries and kits. The big closet could have been used to make a dressing area for make up, etc.
I like shower gel better than soap.
No night stand, just a tiny, tiny shelf with just enough space for put a small water bottle and my smart phone. My husband pulled the table that was by the window where the wine had been place to make it his night stand.
We were able to secure a late check-out for 1pm instead of noon. Ridiculous policy of charging $50 for each minute of late checkout after 1pm. We have traveled to many places and gotten late check out everywhere in the world. No one has charged us more because we showed up at the front desk at 1:10 instead of 1 pm. As long as you are out of the unit by the time indicated you should not feel stressed that you are going to be charged $50 because you show up at the desk to check out at 1:01. It did not happen to us because we checked out at 12:59, but it did make us a little stressed. I would change that to be a bit more liberal to avoid abuse but not make the guest stressed about it.

We really enjoyed our stay: it was a peaceful retreat where we saw whales in the morning, walked on the beach in the sunset, took advantage of the bonfire (smores kit sold in front) and maximize our romantic escape. We will be back and we will stay much longer.

Room Tip: Make sure to get ocean front starting with room 602/702 to 612/712. 711 seemed to be the best. We we...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MadameBoden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review, October 18, 2013
Thanks for leaving such a positive and informative review of our property. It’s certain that when future travelers read your review, they will undoubtedly benefit from the plethora of information you provided. I always love the Pros & Cons format of reviews because it allows me to hone in on those aspects of the resort that were less than spectacular and address each one as best I can.

One comment on the late check-out policy: We do not charge $50 for every minute a guest is late beyond the agreed upon time, but rather a one-time charge. Our Property Management System alerts us to those rooms that are late and the Front Desk staff will give a courtesy call to those rooms to offer luggage assistance. We aren’t trying to rush our guests; however we have expectations of the guests coming in to have their room ready by the guaranteed check-in time.

Thanks again for staying and taking the time to write about us. We sincerely hope to see you again soon and I will work on rectifying the issues you pointed out to the best of my ability.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanctuary Beach Resort

Property: Sanctuary Beach Resort
Address: 3295 Dunes Drive, Marina, CA 93933-2002
Phone Number:
Location: United States > California > Marina
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Marina
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanctuary Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sanctuary Beach Hotel Marina
Sanctuary Beach Marina

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