Stayed here early in the year on 3 different times. Our Diamond status was not acknowledged or common privileges such as early check in or check out offered. Request for an early check in was met with a with a 3:30pm check in on the first time. A 2pm check in on the second and 3pm check in on the third stay. In the first two stays the hotel was not full the night before. In most Hampton Inns a morning check in at 11am is not uncommon if the hotel is not sold out the night before. Most hotels will have housekeeping clean a room if a guest is waiting. But this place does not release the rooms until after 1:30 according to the front desk manager.
One woman at the front desk was very friendly but was not very helpful when a late check out or early check in was requested.
This is a new hotel that is still having some construction problems, like noisy fans and loose fixtures and Bureaucratic staff at the front desk.
The staff at this hotel acts like it is a large five star hotel and guests are lucky to stay, but has none of the hospitality or service that most Hampton Inns or even Holiday inns have.
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- Also Known As:
- Hampton Inn And Suites Manteca
- Hampton Inn & Suites Manteca Hotel Manteca