When I requested a room 2 hours before posted arrival time, I was treated with disrespect, made to feel that my request was unreasonable and only after convincing the staff and General Manager that I am savvy enough to know there are rooms available was I accommodated. Even after offering to pay for an upgrade, take any room type, etc. the desk agent viewed me as a burden. Poor service recovery. So sad to see such a nice hotel run by a inept GM. Hospitality has no home at the Manteca Hampton Inn. This is not representative of the other Hampton Inns in the chain. This is my first poor experience with Hilton. Sorry -
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- Also Known As:
- Hampton Inn & Suites Manteca Hotel Manteca
- Hampton Inn And Suites Manteca