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All reviews autograph collection beautiful property the concierge lounge hole golf course front desk round table hotel is newly renovated jute restaurant avocado toast shuffleboard table location is lovely shuffle board large gathering busy conference nice lobby bar marriott gold elite city view
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Reviewed 5 weeks ago

I loved this hotel. Newly renovated with a sense style and elegance. The rooms were clean and the bed was very comfortable. I can remember the last time I slept great on my first night like I did here. The staff was outstanding and very helpful. The food was delicious with very creative presentations. I had a great conference and stay. Thank you.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank measher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Team_247, Director of Operations at Westdrift Manhattan Beach, responded to this reviewResponded 4 weeks ago



Dear measher,


As you have discovered, conferences at our hotel offer guests a unique experience in the way of meeting and event spaces and we are so happy that you also enjoyed an evening of rest and relaxation in our spacious and recently updated guest rooms. It is our hope that you have officially found your new home in Manhattan Beach and we hope to see you again soon.

Warm Regards,
Hamed Anwari
Director of Operations


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2019

This is nice place to enjoy golf, green, view and course. it is also nice hotel and nice people around. It is not far from ocean, so, air is good and fresh. Golf course is 9 hall and easy to play for most golfers.

Date of stay: March 2019
Trip type: Traveled solo
Thank edgar_4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Team_247, Director of Operations at Westdrift Manhattan Beach, responded to this reviewResponded May 6, 2019


Dear 756edgark,

Our golf course is without a doubt one of the most beautiful features of our property and we are so happy that you fell in love with its lush design. It is our hope that you have officially found your new home away from home and we look forward to welcoming you again soon.

Warmest Regards,
Hamed Anwari
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019

The hotel had a host of problems, so much so that I began to question if the real staff had quit en masse, and a gang of amateurs had taken over. This hotel is not ready for guests at this time.
1. SWA cancelled our flight to LAX on the day of departure when we were supposed to check in at Westdrift. I called from the Albuquerque airport, and the call was routed to Marriott reservations. I asked to be connected to the hotel directly because of the late cancellation, but the Marriott person said she would handle it. She also said that she would give us a credit for the missed night, and would contact the hotel directly to inform them. It did not happen. The hotel had no clue and billed us.
2. At 6:20 one morning we were awakened by room service with our "breakfast." We don't order room service; never.
3. The AC system is a nightmare. It has High and Off as a fan speed. It is as noisy as we've ever had in a hotel room. A complaint and visit by staff did nothing.
4. We were given an "upgraded" room, which sat over the power plant of the hotel. Whenever we opened the slider, it was very noisy. Also, we complained twice about the noise above us. There seemed to be furniture moving for hours, then balls rolling across the floor. Also, we were placed one room away from the service area and elevator. Lots of noise, even into the wee hours of the morning.
5. We complained about the above, the manager said he would credit one night for our inconvenience. That never happened, and it is still on our bill.
6. We told the hotel that we would self-park for two days, then park in a client's lot. When I checked with the front desk about it, they realized that they didn't have self-park on our bill, so went ahead and charged us for the entire stay, three days too many, including the days they previously forgot. Really amazing how much work it took to unravel this, and we still paid for one more night than we should have.
This was our second stay, as we are looking for a hotel central to our various projects in Los Angeles. We come every month or every other month, and stay for around a week. After our first stay, we thought Westdrift was the one. Our mistake, which we can only remedy by never setting foot on the property again.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Team_247, Director of Operations at Westdrift Manhattan Beach, responded to this reviewResponded April 30, 2019

Dear David,


We thank you for choosing our hotel during your recent visit to Manhattan Beach and we thank you for sharing this review. While our colleagues are quite well known for their warmth and genuine hospitality and our property so often provides a relaxing environment for guests to unwind with ease, we regret that this was not entirely your experience during your time here. I would like to extend my personal apologies for this as well as to learn more about your stay and invite you to forward your contact information along with a convenient time to reach you to hamed.anwari@westdrift.com. I am hopeful that we might continue this dialogue in the days ahead and I look forward to hearing from you soon.


Warmest Regards,
Hamed Anwari
Director of Operations

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Reviewed April 28, 2019 via mobile

We stayed here for one night and had mixed impressions overall. It’s definitely a more corporate area and that’s fine, I imagine weekdays would probably be busier because of this.

We arrived early after a long flight to be met by an unhelpful older woman at reception. She said it’s too early to check in and come back three or so hours later. No offer to take our details to call when a room was ready etc - she didn’t even look at our booking.

Instead we used the Marriott app to request check in online and one hour later our room was ready - hey presto. Great being able to use your cell phone as a room key.

Overall, service was very lacklustre throughout. Staff who couldn’t care or were inexperienced and making errors. Exception being one young gent at reception and one lady in the bar area.

The room itself was lovely and new. Obviously an older style hotel that had been refurbed. No complaints about the room at all. And the city facing views were pleasant enough.

We are Marriott Gold Elite, but no upgrade or anything of that nature. Happy hour if interested starts from 4.30pm at the bar downstairs.

Final impression, lovely hotel and room let down by poor and inconsistent service.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank nicholastb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Team_247, Director of Operations at Westdrift Manhattan Beach, responded to this reviewResponded April 29, 2019

Dear nicholastb,

We appreciate your loyalty to the Marriott brand and thank you for sharing this review as it helps us to discover what was most loved about your time here and how we might elevate the experience even further. Although our colleagues are quite well known for their warmth and genuine hospitality, we regret that this was not entirely your impression during your recent visit to our property. We are so happy that you enjoyed some of the many amenities available here along with the recent renovation of our Manhattan Beach location and hope to have the pleasure of one day welcoming you again so that we might share a 5-star experience with you.

Warmest Regards,
Hamed Anwari
Director of Operations

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Reviewed April 26, 2019 via mobile

I was incredibly impressed with this hotel. The hotel is located on a beautiful golf course, which many rooms have a view of. The staff were so friendly and eager to help. We were also upgraded to a fantastic suite when we checked in. I would gladly stay here again and I suggest others pay this hotel a visit!

Date of stay: April 2019
Trip type: Traveled as a couple
Thank LeisureTravel100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Team_247, Director of Operations at Westdrift Manhattan Beach, responded to this reviewResponded April 29, 2019

Dear LeisureTravel100,

It was so wonderful having you here with us and we thank you for sharing this spectacular review. As you have shared, the beautiful landscape surrounding our hotel as well as the many recent updates to our property provide the perfect place to relax and unwind with ease and we are happy that you loved it here. It is our hope that you are already planning your return as we would love nothing more than the opportunity to welcome you again.


Warm Regards,
Hamed Anwari
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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