First, I've been a Kettle regular actually now for decades, off and on. I've been at all times of the day or night, sat outside and in, and many times at the counter. I've watched the passing parade of humanity and struck many a conversation with strangers, even at 2 in the morning. So it holds a soft spot in my heart. It's an original. Recently, I've been taking my 80-year-old mom to the Kettle, as she loves it, too. I can't give it a perfect rating because the food can be a bit uneven and they do change the menu selections enough that something you loved six months ago might be gone. But a secret of the Kettle is - if it used to be on the menu, you can probably still ask for it and they can probably still make it. As to service, unfortunately that, too, can be a bit uneven. Our last time there, a few weeks ago, we had a young guy at the counter who was either new, or just uninterested. I wasn't sure which, to be frank. But usually I've had good service, sometimes even great. Years ago there were a cadre of older waitresses - you know the type - who'd been waiting tables for a long time. But they were great - didn't miss a trick. Nowadays, it's mostly younger wait staff and frankly - give me back the old dames! (Hey, I'm an old dame myself, so I can say that.) Not that some younger folks can't be great wait staff, but a lot of them . . . it's obvious they just don't want to be there. So that's the good and the not-so-good. Mostly, with the Kettle you want a home style meal with an amazing muffin on the side and that's what you'll get.