Thought we'd give it a try as we received a coupon for 20% in the weekly coupon flyer. We went for lunch on a Saturday. It was 12noon, and only one other table was occupied. This concerned us as no restaurant in Manhattan Beach should be empty on a Saturday at lunch time.
We were greeted by friendly staff. Our server took our drink order of two ice teas. We then placed our meal order. We both got the tri-tip sandwich as the waitress said they were known for their Santa Maria barbecue.
The sandwiches were served in a pretty unappealing way. Just the sandwich and sweet potato fries for me and onion rings for my mom. No garnish, no small piece of fruit - nothing. A sandwich and fries should be accompanied by a nice garnish of a few strawberries, slice of orange, or something. The tri-tip was well done and we asked for medium. We had to ask for the salsa for my mom's plate as it did not come on the plate. She also was not served any ketchup like I was, but she received some orange sauce, and when she asked the server that brought the food what it was, he said he thought it was for the onion rings. Really? Not sure? I then had to ask for a refill on my ice tea. The server never gave us a refill on her own, even though it was clear our glasses were empty. My mom never did get a refill. You should never have to ask a server for a refill - certainly not at $3.00 a glass.
Also come to find out looking at their menu that all meals are supposed to be served with a fresh vegetable tray - we never got that either!
And $2.00 extra for sweet potato fries or onion rings is ridiculous. With the onion rings, they only gave like 6 - so truly, those six onion rings can't cost more than french fries.
No dessert was offered, so I don't know if they have them.
Service = 1.5 stars
Food Quality = 2 stars
Food Presentation = 1.5 stars
Dollar Value - 1.5 stars
Environment = 3 stars
For $3.00 more, we could have gone to Houston's and ordered their fabulous french dip sandwich on a homemade roll, with a wonderful au'jus and one of their terrific sides of coleslaw, fries, vegetable or potato. And, the ambience far exceeds this restaurant. And, you never have to ask for a refill - as it should be.
We may give the restaurant one more try for dinner - but if that rates like this sub-par experience, we won't be back. There are way too many good restaurants in the area to pick from.
Sorry Farmhouse, but you need a huge improvement to your service staff and quality of food and food presentation. Dollars are just much too valuable now. I really like to support a family business, but even a family business has to compete.
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