My husband and I ate at Duke's this week on a trip to the Santa Monica/L.A. area. After great seafood meals at the Lobster in Santa Monica and Malibu Seafood (twice--it's one of our favorites), we decided to try Duke's. Mistake.
It's pretty obvious that Duke's is riding on its reputation--that's the only reason I could see for the crowds. Granted, the setting is spectacular--I felt as though I was in a cruise ship's dining room while we were eating--the ocean is that close to the building. The food and service, however, were poor. We asked our waitress--twice--how big the lobsters were and she informed us that they were 9-10 pounds apiece. I would certainly love to see that lobster--am guessing she just didn't know what she was talking about. Our mahi-mahi was okay, but presentation and taste was below par considering the prices.
Throughout the whole dining experience, I felt like the staff could really care less about their customers. It wasn't a pleasant experience and we won't be eating there again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.