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“Avoid, avoid & avoid”
Review of Charlie's Restaurant - CLOSED

Charlie's Restaurant
Price range: $10 - $15
Cuisines: American
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Reviewed February 13, 2012

We arrived at Charlie's and waited for valet...Eventually parked ourselves. The restaurant decor is quite attractive.

Hostess continued a personal conversation with bartender while we stood and waited. Restaurant was near empty (2 other tables and 3 middle aged drunks at the bar. She finally seated us.

We had to flag down bus help and another food server to discover that we in fact did have a food server. She finally arrived to take our drink orders, mumble about specials and then promptly disappeared for 15 minutes before returning with drinks. She tried to leave again but we were terrified that she would not return again to take our food orders. We asked several questions about the specials (she had to check on our questions--10 minutes).
Salad was limp, fish was overcooked and dry as was the lamb. We skipped dessert and coffee
Restaurant was near empty---I checked the other rooms.
No excuse for poor service combined with almost inedible food.
Avoid, avoid avoid

2  Thank SanMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (12)
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5 - 9 of 12 reviews

Reviewed February 9, 2012

I have read some of the reviews here and i am somewhat mystified. I have eaten here a few times and have always had only excellent service. Local Malibuiets know that many of the wait staff in any restaurant in Malibu is bound to have some Pepperdine students who are working and going to school. They are here today and gone tomorrow. So we understand if service is less than perfect- but all these kids do try their best.
Now for the food. Generally it is excellent, the stakes are the best in Malibu. I have had a couple of times fish dishes and both times they were very good. Food is not innovative- but all in all very good. The Jillian at the bar will mix pretty much anything you want.

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Thank Nili99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2012

chose this restaurant on a whim - turned out to be one the highest priced restaurants around this location. Despite that the food was excellent and the service was very good too. This a a good place to go for that special evening when you don't mind spending a few dollars more

Thank aussieonyak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2011

I'm pleasantly surprised that Charlie's is still alive. We used to frequent it early on but most of the fun left so we did too.
We gave it another try. The best thing is that Jillian is back as bartender. She's the reason we kept coming back early on.
The food is still average and not inexpensive.
The wait staff need some help. Ours couldn't open our bottle of wine. I did it for her so she didn't screw it up and was still charged a corkage fee....They also kept trying to take our food from us before we were finished. I felt like a survivor on an island fending for food! Another was smacking gum while waiting on customers, tacky.
The calamari was warm, not hot but the marinara was very spicy and good.
My wife's wedge salad was microscopic and for a salad that's already a waste that was disappointing.
Our filets, albeit tiny, were very good. Cooked perfectly and seasoned nicely.
Their wines by the glass choices are pathetic. They really need to hone that selection. Most aren't palatable.

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Thank BuLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

We enjoyed a wonderful evening at Charlie's. The steaks were perfect, melt in your mouth Service was attentive and courteous, but not intrusive. Nice decor and free parking. A classy place for a quiet (or even romantic) dinner.

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1  Thank mona_sydd_yma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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