The Malibu Country Inn has done a fabulous job with their website; how misleading and disceptive. First of all, it is NOT a Bed & Breakfast as advertised; we did receive a coupon for a free muffin and coffee at the local cafe -- good for ONE person. We stayed in room 19 and this was our experience: the toilet was literally unattached from the floor and unsafely wiggled when we had to use it; the wood headboard was unattached from the bed frame, so every time we slighty moved on the bed the headboard banged the wall --- much to our neighbor's dismay; the room heater had a very unpleasant burning order; one entire wall was nothing but tacky mirrors; the window frames were full of rust and our room did not come with a hair dryer as i requested when i booked my reservation. The worst and most inconvient part was was when we tried to check out in the morning -- there was no one there to help us until a clerk came on shift at 8:00am; we were ready to check out at 7:40 due to an appointment. When i complained to the clerk at check out about the horrendous condition of our room and especially the unsafe conditions of the toilet, she simply & insincerely apologized and offered no other forms of satiafaction.... My husband and I feel very deceived at the advertsement for this Inn and believe that the $205.00 that we spent on our 1 night at this place was a complete rip-off.
- Official Description (provided by the hotel):
- A lovely country inn tucked atop a beachside bluff in beautiful Malibu! This antique inn has antique values - great customer service. We offer ocean, mountain and garden view rooms, private patios and a heated pool for those who don't want to go in the cold ocean a block away... Our median price and exceptional customer service make staying here an unsurpassable value. ... more less
- Reservation Options:
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- Also Known As:
- Malibu Country Hotel Malibu
- Country Inn Malibu