Our flight crew stayed at Springhill Suites Madera four times July through September. Overall, it was a nice, new hotel. Actually, it looked like a new hotel built around an old, creaky elevator. The elevator could use some attention. Each stay was pleasant, with the exception of our last stay. Our room temps were in the upper 80's upon arrival at 10 PM and took quite a while to cool down. In the morning . . . no hot water in either of our rooms!?!?! The outside temp was going to be 100+ later in the day, so we will call the experience "refreshing." The girl at the front counter said "You must have been on the 3rd floor. We don't have any hot water on the 3rd floor." Huh??? There was a breakdown in communication somewhere down the line. The maintenance guys were out with their blowers in the parking lot around 7 AM, which can be an annoyance to many guests.
My co-pilot had a room facing the highway. He said the road noise was noticeable. I didn't have any complaints from the parking lot side of the hotel.
Even with the problems associated with the last stay, I still give the place good marks. It is a good value, and it was much nicer and much cheaper than the Courtyard in Fresno.
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- Also Known As:
- Springhill Suites Madera Hotel Madera