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Pomeroy Kananaskis Mountain Lodge
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Reviews (1,232)
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868 - 873 of 1,232 reviews
Reviewed June 16, 2013

I was there for a business conference.
It is expensive especially all the extra such as food, articles at convenience store, etc. The rate for the room we got was average. Even if the bill at the lounge was high, the food and service were good.
The room was nice and very clean. The bed was very uncomfortable. The room I got was spacious.
The location is great.

  • Stayed: June 2013, traveled on business
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Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Look, the Delta Lodge is a little run-down but who cares when you can wake up and see the mountains outside your window and walk around the area and see spectacular views and wild animals? Rooms are outdated as is the overall hotel but visiting here is well-worth it. Meals and wine are pricey, breakfasts especially. Staff are very helpful and aim to make your stay enjoyable. We stayed 2 days but would plan to stay longer if we were doing it again as there is much to see in the area: hiking, canoeing, etc. and taking a drive out to Canmore and Banff. Relaxing ambience and location!

Room Tip: Ask for "a room with a view".
  • Stayed: June 2013, traveled as a couple
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Thank PerrWils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded June 17, 2013

Dear Guest,

Thank you for taking the time to provide a review of your recent stay at the Delta Lodge at Kananaskis on TripAdvisor.

We are pleased to know that you enjoyed staying with us. I wanted to let you know that we expect to have guest room renovations to our Signature Club building completed in early August. The remaining two buildings, the Lodge and Mount Kidd Manor, will also undergo guest room renovations over the next couple of years and we are very excited to be able to show the finished product to our guests.

Once again, thank you for your comments and we look forward to the opportunity to welcome you back.

Kind regards,

Mona Carder
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

This Delta Lodge is in a perfect location. The scenery is unbelievably beautiful with majestic mountains and rivers all around. The staff were all very friendly and helpful. There is a great pool and an inside/outside hot tub. The meals were all marvelous even though I rated the buffet breakfast as 'okay' as it did not meet the standards of many other top end restaurants. Regarding the costs, there is a Destination Marketing fee, a Provincial Tourism Levy, G.S.T. , internet fee and an indoor parking fee that have to be considered. The first three fees are mandatory while the latter two are discretionary. The only complaint I would have about the lodge is the noise from people in the hallways depending on its location. The first night there were groups talking outside our room just after midnight and then again waking us up at 2:00 a.m.

  • Stayed: June 2013, traveled as a couple
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1  Thank Dennis07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded June 17, 2013

Dear Guest,

Thank you for taking the time to write a review of your recent visit to the Delta Lodge at Kananaskis.

I am happy to hear that, for the most part, you enjoyed staying with us. I am sorry that you experienced some noise during your first night and wanted to mention for future reference that you can call our Front Desk or Guest Services to report noise concerns; our Security Team will be notified to investigate and resolve any problems.

We appreciate your feedback and look forward to the opportunity to welcome you again.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

Our week stay at the Signature Club was very relaxing. I had never stayed at the Signature Club, but have stayed at the Delta Lodge a couple times. All the staff at the hotel and spa go out of their way to be friendly. We had the breakfast and appetizers incuded in our package.
Gilbert, William, Matt and all the staff working the Signature club are so friendly. Our floor is currently having major renovations, but we informed daily if the water would be shut off, each day for the inconvenience a giant chocolate bar appeared in our room along with turn down service of chocolates and water in the evening. Had a Facial in the spa, Brittney did a great job. Beds are comfortable, our room had two queen beds, work desk, large TV, I can imagine the renovated rooms will be very nice! We used the pool and hottubs, The pool is huge which is nice, The hotel and grounds very clean. We rode our bikes a couple of times from the hotel to Wedge Pond, Walked the Rim trail and RELAXED. The other tourists we met visiting from around the world all seemed to be having a great time.
We will definitely be back and book the Signature Club again. thanks for the relaxing stay.

Room Tip: This is a nice resort to visit if you want to relax, bike or hike in the mountains.
  • Stayed: June 2013, traveled as a couple
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Thank Ellie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded June 17, 2013

Dear Guest,

Thank you for taking the time to submit a review of your recent visit with us.

It was great to hear that you enjoyed your first stay in the Signature Club building and had an entertaining and relaxing time.

We appreciate your feedback and look forward to the opportunity to welcome you back to the Delta Lodge at Kananaskis.

Kind regards,

Mona Carder
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

We drove out from Calgary and spent the day at the Summit Spa in the Delta Lodge at Kananaskis. The drive was scenic and less than an hour; we enjoyed our timmie's coffee and view during our drive. Parking was ample and signage to the Lodge was easy to follow.

Once at the spa, we were greeted by the staff and estheticians and began our day. Our group enjoyed relaxing massages, enbrightenment facials, chocolate and champagne body wraps and Caribbean hand treatments. The Summit Spa uses Avenda procedures and products and it is exactly what you would expect from any Aveda spa. The staff were friendly, well trained and accommodating. The pricing for the treatments are comparable to other Aveda spas.

In between treatments we enjoyed a small lunch at the Bighorn Lounge. The food was delicious and prepared perfectly. The atmosphere relaxed and informal; the mountain views were spectacular!

We absolutely enjoyed our day and look forward to returning again soon.

  • Stayed: May 2013, traveled with family
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1  Thank TLR306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded May 29, 2013

Dear Spa Guest,

Thank you very much for taking the time to provide a review of your recent visit to the Delta Lodge at Kananaskis.

It sounds like a wonderful way to spend time with family! We are thrilled that you found it to be a relaxing and rejuvenating day.

We would be happy to have the opportunity to welcome you for another spa day the next time you are in the area!

Kind regards,

Mona Carder
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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