Checked into this resort on Thursday , August 8th for a three day stay.
Check in was smooth and I was pleasantly surprised to find out that my rate was only $99.00 as I am First Nations.
Room was very nice. We quickly changed and ran to the pool as the kids were excited to get a swim in after a long drive. To our disappointment the pool was so cold we did not last more than five minutes. The hot tub was also broken down so no chance of warming up in it either.
Restaurant - Free continental breakfast very morning or discounts off the hot breakfast. Did both and both were very good.
No house cleaning for the entire stay. I asked the front desk why and he stared at me blindly. He finally told me they were short staff and wasn't sure if there would be any for the weekend. Did give us new towels and I borrowed some out of the cleaning staffs room daily.
Casino - Great service here and in the lounge. No surprise here as that is where the money is.
Overall, if the pool was not like a recently melted glacier our stay would have been enjoyable, but with the state of it and the hot tub made it difficult to entertain the kids.
- Official Description (provided by the hotel):
- Located at the entrance to Kananaskis Country and 40 minutes east of Banff. Stoney Nakoda Resort is a full service hotel,complimentary buffet breakfast,full service restaurant, sports lounge and casino. Guest rooms offer complimentary High speed internet access (Telus Optik) and 42 inch TVs. Free surface parking and space for over sized vehicles. Ask about our seasonal adventure packages ... more less
- Reservation Options:
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- Also Known As:
- Stoney Nakoda Hotel Kananaskis Village
- Stoney Nakoda Resort And Casino