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“Nice Hotel”
Review of Toll House Hotel

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Toll House Hotel
Ranked #1 of 6 Hotels in Los Gatos
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 16, 2013

Stayed here on Business , really nice hotel in a good location in a really nice town. Hotel is clean , staff are friendly and food is good .Load of great local resturants and some nice bars for a beer. Close to all highways/motorways . Access to the neasest trail for walks/runs is within 2 mins . Really nice experience and I will return.

  • Stayed: July 2013, traveled on business
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Thank Tommie41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded September 19, 2013

Dear Tommie41,

On behalf of the entire staff, thank you for being our guest! It is great to hear that you enjoyed and recogonized alot of what the hotel and area has to offer. When you return back, stop by the desk so I can welcome you back personally. Have a great weekend!

Best Regards,

Abel Veloz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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940 - 946 of 1,162 reviews

Reviewed September 14, 2013

My wife, toddler, and myself stayed at Toll House for two nights while visiting Los Gatos for a wedding in the nearby Santa Cruz Mountains. Toll House is conveniently located, with quick access to CA-17 and within walking distance to a host of shopping, dining, and other entertainment options. The staff was friendly and helpful. They were knowledgeable about local businesses and made good recommendations. The room was a little on the small side for my family's needs, but would have been perfect for a couple. The room service was quick and tasty, though the menu could be a little bigger. I expect that most people would go out to eat for all their meals given the many nearby options, though. Overall, a good stay.

  • Stayed: September 2013, traveled with family
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Thank SD-steveo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded September 19, 2013

Dear SD- steveo,

Thank you for taking some time to leave us your feedback on your recent visit. We appreciate your comments and I hope that you can bring your family back again to stay in one of our spacious suites and enjoy our great town again soon. Have a great day!

Best Regards,

Abel Veloz

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Reviewed September 9, 2013

Had another great stay @ Toll House Hotel..!! When visiting the surrounding area this is the first place I visit for reservations. The staff is ALWAYS great the food at the hotel is very good. Always willing to accommodate our requests. Will be back in the future..!!

  • Stayed: September 2013, traveled as a couple
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded September 12, 2013

Robert S,

Thank you so much for making our hotel your first choice and being our loyal guest! Next time your here, I would enjoy meeting you personally and saying hi. Thank you for being our inspiration and we all look forward to your next visit. Enjoy your day.

Yours in hospitality,

Abel Veloz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Had some business sandwiching the Labor Day weekend so I brought the family down. Great home base for going to Santa Cruz, Capitola or just walking Los Gatos.

Pam in the restaurant was extremely helpful with recommending restaurants, activities, tips to avoid traffic etc.

My only complaint is the internet is pretty slow and they make you get a premium account to get a decent speed. But, this is a first world problem and everything else was great. Also, doesn't have a pool/gym, but they do give you complimentary passes to a local fitness center.

Thanks, Toll House, for a great weekend.

  • Stayed: September 2013, traveled on business
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Thank Troy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded September 12, 2013

Dear Troy Y,

Thank you for sharing about your recent stay. I am pleased to hear that you had a great weekend stay and enjoyed our great little town. In addition to offering our guests a complimentary pass to a full service local gym, we do have a workout room onsite that hopefully next time you will be able to take advantage of when you are here. Thank you again and have a wonderful weekend!

Best Regards,

Abel Veloz

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Reviewed September 8, 2013

Very nice place, well appointed, recently upgraded, modern tasteful decor. Super comfortable beds. Jesse, at the front desk was great! She provided excellent service and really made us feel welcome. This hotel is classy, comfortable, accommodating, and close walking distance to a beautiful area of Los Gatos, lots if shops and restaurants. Peaceful place to rest.

  • Stayed: August 2013
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Thank Griffinhaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this reviewResponded September 12, 2013

Dear Griffinhaw,

Thank you for being our guest and leaving us some great feedback on your recent stay. We truely hope to be your first choice whenever your travels bring you to Silicon Valley in the future. We appreciate your inspiration!

Best Regards,

Abel Veloz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

Came here with my wife and our service dog. My wife has severe dust allergies, and the hotel was completely amenable to doing a deep clean before our arrival and changing out all feather items. Emily was who we dealt with and she was great.

Room Tip: Deal with Emily
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  • Stayed: August 2013, traveled on business
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1  Thank Trapski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

I've stayed at the Tollhouse many times in the past 2 years and it's always a pleasant, enjoyable place to stay for business when visiting the Bay Area. Great location, can walk to everything in downtown Los Gatos. Will certainly continue to return to stay in the future.

  • Stayed: June 2013, traveled on business
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Thank gdwnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toll House Hotel

Address: 140 S Santa Cruz Ave, Los Gatos, CA 95030-6702
Phone Number:
Location: United States > California > Los Gatos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Los Gatos
Price Range: $178 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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