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Savings alert! 28% below average rates

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Reviews (1,343)
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Reviewed October 31, 2011

Each year, in October, we drive about 2 hours from home to reach the Toll House Hotel, staying there while visiting my son's Goblyns Glen Halloween Haunt in Oak Meadow Park nearby. Guest services bends over backwards for us; we always have a choice of rooms with a view & balcony, for a discounted AAA rate, on a weekend. A lovely dining room, reduced prices during happy hour, spa, lovely patio around a fountain, under the hotel parking; really plush, comfortable beds, cozy bathrobes, L'Occtane bath products, free WiFi. Just couldn't ask for anything more.

Room Tip: Rooms facing the street on the third (top) floor have a view of the mountains, morning sun, a balcony.
  • Stayed: October 2011, traveled as a couple
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1  Thank Fotobag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TollHouseHotel, General Manager at Toll House Hotel, responded to this reviewResponded November 16, 2011

Hello FotoBag,

We enjoyed hearing how much you have enjoyed your stays here over the years and our Town's Halloween festivities.

We hope to have the pleasure of welcoming you back soon.

Patricia Morreale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2011

In the heart if Los gatos a quick drive to santana row. This hotel is a perfect weekend getaway whether your looking for R & R or a nice shopping / dinner date getaway. We'll be back!!!

  • Stayed: October 2011
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Thank RCT_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TollHouseHotel, General Manager at Toll House Hotel, responded to this reviewResponded November 16, 2011

Hello 4KidsGran,

We are delighted to hear how much you like your stay with us. We hope to have the pleasure of welcoming you back soon.

Patricia Morreale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2011

nicely renovated. Very nice bedding and great location. Walking distance to all downtown los gatos has to offer!

  • Stayed: October 2011, traveled as a couple
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Thank 4kidsgranitebay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

We stayed 4 nights at Toll House and had a great vacation! The first night was a Saturday & he did hear a lot of noise due to two wedding parties staying at the hotel, but the front desk quieted them down quickly & took care of us satisfactorily the next morning. We slept peacefully the last 3 nights and had no other issues.

The rooms are very clean & modern. We had a spacious balcony overlooking the courtyard. They brought us fresh cookies every day which was a nice treat before bed. We also appreciated the free wi-fi in the hotel. The hot tub wasn't working the entire time we were there, that was the only disappointment.

We ate breakfast at the hotel restaurant every morning. The food was delicious - the best french toast I've ever had! And service was excellent also - Pam (the hostess) gave us many good recommendations on things to do & see in the area.

The location is perfect. You're right in the main area of Los Gatos, walking distance to many good shops & restaurants. It's also a good base to explore the many wineries close by in the Santa Cruz mountains. We took a day trip to Santa Cruz & to Capitola - a short scenic drive away & well worth exploring.

We hope to return one day, but we probably won't stay again on a weekend night!

Room Tip: I would recommend asking for a room with a courtyard view & not on the first floor.
  • Stayed: September 2011, traveled as a couple
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Thank 3travelers3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

Loved the Toll House! The location is great, right in the center of Los Gatos. The room was extremely comfortable and the staff couldn't have been more attentive or helpful. I had an issue the 1st night where the water in the shower ran extremely hot (even on the coldest setting) and the cold water in the sink was running hot as well. After calling the front desk, a staff member was at my room in a matter of minutes and was working on fixing the issue. The hotel offered to have me change rooms, but there was no need to because the water temp. problem was fixed that night. The only other negative was that the hot tub was out of order during my stay. The entire staff at this hotel is extremely service orientated. Very happy w/ my stay and would definitely stay here again.

  • Stayed: September 2011, traveled on business
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Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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