We have stayed at the LG Motor Inn for 20 years and over 100 times as we have property nearby. I don't mind the current construction or the broken heaters, but what I do mind are front desk clerks who, when advised of specific problems, turn it back on the customer. My elderly husband let front desk clerk "M" know that the heater was broken and he was freezing all night; her answer: "YOU should have come down and reported it at 2:00 a.m. (the front office is closed). Everything is broken here and that's why our rates are low. if you don't like it, find another place." No empathy or concern and clearly not interested in keeping long term loyal customers like us. Well "M," we will find another place and we'll make sure to tell 10,000 of our closest Internet friends they ought to consider it too. Julie S
- Official Description (provided by the hotel):
- Newly-Renovated Los Gatos, CA Hotel You can have your cake and eat it too at BEST WESTERN The Inn of Los Gatos where luxury lodging meets affordable pricing. Our newly-renovated hotel delivers amenity-rich guest rooms, personable service and such nifty niceties as free continental breakfast, fitness center, outdoor swimming pool, business center and free Wi-Fi. The icing on that cake is our location. We're within walking distance of shopping and dining and a short drive from attractions, outdoor recreation and Silicon Valley. ... more less
- Reservation Options:
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- Also Known As:
- Los Gatos Motor Hotel Los Gatos
- Los Gatos Inn