Spent three days at this "gem" and will definately return. From the moment you arrive you are treated like you are their best customer. The location is fantastic for walking to any restaurant or store in the city. Ample parking, valet service if you chose, and under-ground and covered parking in the rear.
I made a cup of coffee with the in-room cartridge coffeemaker (good coffee too), but the cup was cracked and leaked on my computer and clothing. The staff could not have been more accomadating to assist with cleaning my laptop, offering to dry clean my clothes, and then offered me $10 in mini-bar credit. FANTASTIC customer service that is rare today...thank you again Front Desk Staff!!
I love all the nooks and sitting areas with comfortable cushioned chairs around the property. Great places to relax and even better for quiet work.
- Official Description (provided by the hotel):
- Mediterranean sophistication blends with California charm to create a hotel reminiscent of a private villa. Hotel Los Gatos is nestled in historic downtown Los Gatos at the base of the Santa Cruz Mountains and a short drive from hyper-paced Silicon Valley and the soothing Santa Cruz coast. Atmospheric guestrooms capture the color and detail of a private villa. Dio Deka restaurant serves its award-winning Hellenic cuisine, and offers room service to our guests. ... more less
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